TWB Shuwa Arabic Community Team Leader Jobs in Nigeria
TWB Shuwa Arabic Community Team Leader Jobs in Nigeria
BackgroundIn northeast Nigeria, humanitarian organizations are working to support some 1.9 million internally displaced people (IDPs) and the communities hosting them.
But language is a challenge: in this linguistically diverse part of the world, people forced from their homes don’t always speak the same language as the people around them. International aid organizations may lack the skills to communicate with everyone in their own mother tongue. They often also lack information about the language and communication needs of affected people.
TWB has been providing language services in northeast Nigeria for just over a year, building humanitarian capacity for communication in the right language and format. A lot needs to be done.
TWB in Nigeria is rapidly scaling up its teams and programs to support responders’ efforts to communicate more effectively, with funding from DFID and ECHO and partnerships with key humanitarian responders like the Norwegian Refugee Council, the International Organization for Migration and the International Rescue Committee
We do not want one third of internally displaced people to lack information in their language. We do not want widespread communication gaps to compromise data quality. We do not want the too common reliance on written communication to exclude vulnerable groups.
So we innovate, we research, we bring unique expertise and approaches to:
Provide evidence to inform communication strategies, as we have just done with our latest report on audio communication for example.
Promote accountability through two-way communication in the right languages. TWB helps tailor community feedback mechanisms to the language and communication needs of the most vulnerable.
Reduce confusion with multilingual terminology databases. TWB’s sectoral glossaries are available for free on a mobile web app with offline and audio capability.
Train interpreters and field workers. Training in the basics of interpreting limits information loss and aids confidential, ethical support services. Language training for data collectors and program staff promotes data quality and program impact.
Improve understanding with plain language, translation, and audio. Clear content in plain language using pictures and audio benefits the widest audience. We offer written and audio translations, and support pictorial messaging.
Role
The Shuwa Arabic Community Team Leader, under the guidance of the Language Services Coordinator, will lead on recruiting, capacity building, and managing a community of translators in Shuwa Arabic.
The Shuwa Arabic Community Team Leader will be responsible for the high-quality of TWB language services in Shuwa Arabic, in northeastern Nigeria and beyond.
Specifically, the successful candidate will deliver and/or ensure the quality of written translations, transcriptions, audio recording, terminology tools, and other language services to humanitarian organizations in Shuwa Arabic, and contribute to monitoring, research and training activities.
Responsibilities
Recruitment and management of the Shuwa Arabic pool of translators
Research and report on the existing capacity of professional language service providers (LSPs) for Shuwa Arabic in northeastern Nigeria
Mobilise an active team of qualified translators and suitably skilled bilinguals for training and recruitment into a TWB community of translators (reaching out to universities, LSPs, community groups, etc...)
Test Shuwa Arabic applicant translators to ensure only high-quality applicants are selected
Train and coach new Shuwa Arabic translators to improve their skills and ensure they know how to use TWB translation platforms and glossaries
Ensure the quality of translations provided by the pool of translators through revising their translations and coaching translators how to improve
Conduct community engagement activities for the Shuwa Arabic pool of translators to encourage exchanges of experience, sharing of learning, mutual support and a sense of belonging to a TWB team
Delivery of translation and language services
Use TWB online platforms to produce high quality and timely translations assigned for translation, revision, or quality assurance, as well as conduct transcriptions and audio-recordings
Contribute to the collaborative development of sectoral terminology in Shuwa Arabic, including harvesting of
sectoral terminology, defining, translating and field testing terms, and co-delivering workshops for partner organizations
Collaborate with Language Services Coordinator to make sure that alternative workflows are in place and available to translators who cannot access and/or use TWB’s web-based translation platform
Research, contribute to and/or write language factsheets guides, do’s and don’ts, etc.
Test interpreters or staff members to assess language competency levels
Assist with the development and rollout of new tools as they emerge (including online testing modules and audio translation) and provide suggestions on how to further develop existing TWB tools
Set up and facilitate a peer network of interpreters and translators in north-east Nigeria
Support Research and Training
Contribute to the development and delivery of training sessions on interpretation and multilingual communication awareness for staff and volunteers of partner organizations
Support the implementation of field activities, including comprehension studies, needs assessments and wider research on language
Participate in monitoring, evaluation, accountability and learning activities
Other
Collaborate with the Operations team on administrative and logistical tasks related to program activities (e.g. procurement)
Support TWB’s efforts to scale up operations in Nigeria and the Lake Chad basin
Attend occasional meetings of humanitarian organizations to relay TWB messaging and report on discussions or decisions as requested
Initiate or contribute to regular reporting as required
Maintain open and professional relationships with the internal TWB team, TWB volunteers and partner agencies
Contribute to a positive, innovative and supportive work environment
Any other duties relevant to the job description as needed
The role will evolve during the course of the initial deployment as projects and activities develop so flexibility and the willingness to adapt to constantly changing circumstances is important.
Requirements
Mother tongue Shuwa Arabic speaker with superb Shuwa Arabic writing skills (in Arabic and Latin scripts)
3+ years’ experience in translation or interpretation into Shuwa Arabic, ideally from English
Ability to quickly learn new online systems
Excellent level of written and spoken English
Willingness to travel to insecure locations for work
Desirable
Professional translation or interpreting qualifications
Track record of working with or/and managing volunteers or small teams
Previous experience with non-profit organizations, particularly in development and/or humanitarian action
Training Experience
Familiar with office management (financial, logistics) routine
Experience of Computer Assisted Translation tools
Experience in team work management/facilitation
Essential Aptitude
Ability to demonstrate initiative, be proactive and offer a solution-oriented approach
Determined and committed to high quality standards with attention to detail
Ability to establish effective and collaborative working relationships at all levels internally and externally
Excellent written and verbal communication and interpersonal skills
Ability to prioritise work, meet deadlines and work calmly under pressure
Self-motivated, flexible and enthusiastic approach to work
Resourcefulness and ability to innovate to find creative solutions
Disciplined and with a strong sense of accountability and integrity
Interest in and commitment to TWB’s humanitarian mandate
How to Apply
For more information and job application details, see; TWB Shuwa Arabic Community Team Leader Jobs in Nigeria
Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria
Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.
Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobs in Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.
Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.
Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.
Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.
