Tuskys Supermarket ICT Operations Manager Jobs in Kenya

Tuskys Supermarket ICT Operations Manager Jobs in Kenya


The job holder will be responsible for the Overall ICT operations within the Organization. Oversees the management of the ICT operations function whose aim to deliver the Excellent ICT services to business to drive growth.

Responsibilities


  • Lead the IT support team that comprises of System Administrators, Network Engineers, Infrastructure Administrator and Support Engineers.
  • Oversee the management of all current and future Enterprise Systems across Tuskys Organization.
  • Plan, schedule and carry out security risks assessments, penetration testing and vulnerability tests with the aim of securing the security posture of Tuskys ICT Infrastructure.
  • Oversee Development and implementation of ICT Operations Policies, processes and procedures.
  • Ensure required operations such as System compliance, integrity and maintenance are carried out effectively.
  • Ensure training and support is carried out for ICT team and end users around Enterprise Systems features and functions effectively Manage ICT third party vendors.
  • Drive continuous improvement and oversee implementation and development for new cutting technologies in driving availability and reliability of systems.
  • Lead the implementation of the ITSM framework.
  • Lead, develop and maintain ICT Business Continuity plan through implementing necessary Disaster Recovery interventions/Plan that would support the Tuskys business during times of unforeseen disaster
  • Develop and implement guidelines on distribution, Installation, upgrade, maintenance and replacement of ICT Infrastructure and Promote the use of cost effective IT and telecommunication solutions
  • Foster a customer and service oriented culture across functions
  • Drive an effective business engagement strategy with the aim of improving service delivery.
  • Lead and deliver assigned projects.

    Requirements


  • Bachelor’s in ICT or related field.
    Professional Qualifications and Membership
  • Must hold Security certification from a recognized professional body e.g CISM, CISA, CEH, SCPP, ISO, etc.
  • ITIL /ISO ITSM Foundation Certification
  • Microsoft certified Professional
  • 6 years working experience as a systems administrator at least in: Networks, Database, Application and systems administration for which 3 must be at a senior level.
  • A good understanding of computer networks, a Cisco or any other network certification is an added advantage.
  • Experienced with Data Centre Infrastructure and Facilities such as NAS,SAN storage and Server Blades
  • Experience in delivering transformational projects i.e. ERP, infrastructure upgrades.
  • Experience in retail organization or service industry will be added advantage.

    How to Apply

    Interested and qualified candidates should apply online by 30th August 2019

    For more information and job application details, see; Tuskys Supermarket ICT Operations Manager Jobs in Kenya

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