Tushop People Operations Associate Jobs in Kenya

Tushop People Operations Associate Jobs in Kenya

Who we are:

Tushop is made up of an impact-driven team striving to build something of value in this world. We persistently dream big, yet are energized by the small. Some may know us as a social commerce company, but ultimately we’rea team making food and groceries cheaper for our customers, with added convenience, and helping farmers and manufacturers grow. We do this by aggregating grocery orders from individuals in a community.

We then link overall demand directly with manufacturers and farmers to supply them, bypassing the other links in the supply chain (distributors, wholesalers, and retailers). This way, the supplier gets to learn more about their customers, the end customer gets their food and goods at up to 30% off (and delivered for free), and the Community Leader –who helps collect the orders -- gets rewarded for making the magic happen.

And we’re setting out to do this across Africa! Tushop is at an early but exciting stage – supported by a cadre of eminent investors. What we do has great impact– you can wake up in the morning believing that every minute of working helps people get food more cheaply and conveniently.

We help farmers and suppliers make products people want. We empower stay-at-home moms without formal employment to make incomes on the side and feel pride in how they support their communities and neighbours.

We help young entrepreneurs who run cyber cafes, beauty shops, and kiosks to provide more value to their customers. We help anyone who buys food to be able to do so more cheaply and conveniently. And we help our own employees learn what they want to learn, build what they want to build, and become who they want to become (and get paid doing so!).

Your role:

Tushop is an early-stage start up; therefore, your role will be foundational, involved in all the functions of the HR department, including recruitment, employee benefits, HR records maintenance, training, and organization policies and procedures.

The ideal candidate will have a good understanding of employment laws, people operations, and HR compliance, capable of engaging with different stakeholders. With excellent communication and interpersonal skills, they will have a natural affinity with people, and the ability to foster employee engagement and satisfaction.

Your Responsibilities Will Include:

Participate in recruitment and selection activities including drafting, publishing, and advertising job descriptions, screening applications, scheduling and interviewing candidates, coordinating with the hiring managers, communicating hiring feedback, and preparing reports about hiring trends.

Onboarding new employees including pre-onboarding paperwork, workstation allocation, HRIS onboarding and training, and health insurance enrolment.

Offboarding new employees including facilitating the clearance and handover process in collaboration with the Engineering and Operations teams and conducting exit interviews.

Maintain and update an efficient HR database, monitor employee lifecycle, and prepare periodic and adhoc reports for applicable metrics such as turnover rates, absenteeism rates, and labour costs while maintaining the integrity of all data.

Collate and prepare payroll data in conjunction with the line managers, emphasizing accuracy, completeness, and timeliness. Handle mid-month and end-month payroll schedules including filing for statutory deductions.

Participate in employee training and development, including conducting

training sessions, organizing and managing external training programs, and maintaining training records and the company’s training calendar

Participate in the formulation, implementation, and training of HR policies, processes, and procedures

Maintain and continuously update Tushop’s career pages to reflect the culture that powers the team

Oversee day-to-day administrative activities and tasks

As the first point of contact for any HR-related queries, effectively communicate with team members on an ongoing basis and provide support to staff by answering questions about HR policies, processes and procedures, employee benefits, and HR Compliance.

Who we’re likely to hire:

Bachelor’s Degree in Human Resources Management, Industrial Psychology, Organizational Leadership, or a related field

3+ years of work experience in a similar role in corporate HR, preferably in manufacturing, retail, or a start-up environment

Working knowledge or familiarity with Human Resource Information Systems, Payroll Software, and Applicants Tracking Systems

Good understanding of employment laws, human resources best practices, and legal guidelines

Strong analytical and problem-solving skills

Solid work ethics, integrity, and ability to maintain employee confidentiality

Ability to organize, prioritize, and manage time effectively

Active listening, great communication, and presentation skills

Ability to work independently and collaboratively with minimal supervision

A highly motivated and reliable individual with superior attention to detail

A people person with excellent interpersonal skills and a welcoming personality Our Core Values:

Reliable, Innovative, Customer-centric, Ambitious, Do right by others (RICAD)

We find reliability sexy. Our colleagues and customers know that we get things done, well. We know that we are reliable by being excellent and consistent executors.

We are relentless in our pursuit of innovative and simpler ways of doing things. The status quo is never good enough. The only constant is change, and we seek it always for the better.

Customers are at the center of what we do. We think hard about how we can delight customers in big and small ways. We obsess about customers’ experiences and don’t expend energy on bureaucracy, politicking, or competitors.

Ambition is our fuel. We think big but know that everything starts small much like the oak tree that start sout as an acorn. We want to build big businesses and have big impact. We build with scale in mind.

We do right by others because we want to have a net positive effect on those around us – employees, peers, managers, customers, suppliers, farmers, Community Leaders, citizens...and we take this seriously. We realize that sometimes doing what’s right might not be the most popular choice. We also realize that we might not always get it right, and in such instances, we take pride in course correcting.

How to Apply

For more information and job application details, see; Tushop People Operations Associate Jobs in Kenya

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