Tugende Security Center Operator Jobs in Uganda
Tugende Security Center Operator Jobs in Uganda
About the Role The role is responsible for the oversight and protection of all assets in the Tugende portfolio, and the continuous improvement of the systems and processes that ensure assets’ protection and clients’ safety.
The job has three key responsibilities:
Monitor the portfolio: Join the team that maintains visibility over all assets 24 hours a day, 7 days a week.
Detect, investigate, and resolve security incidents: Prevent the loss of assets by working with field staff to identify threats and mitigate their harm.
Maintain and improve systems and processes: Ensure all assets report to the system, diagnose and log issues, and record timely resolutions.
Respond to emergency calls.
Key Duties & Responsibilities:
Effectively monitor entire company asset portfolio
Recognize, identify, and prioritize security incidents in accordance with customer needs, organizational policies, and operational impact.
Log security issues and coordinate with the operations team to resolve them.
Document resolutions and failures of all security events. Maintain an up-to-date knowledge base of effective solutions.
Work with IT to ensure systems are functioning correctly. Quickly escalate bugs that impair oversight over the portfolio.
Analyze security limitations, characterize into actionable items, and recommend solutions to leadership.
Collect and review systems performance reports, analyze and propose hardware and software upgrades.
Uphold and surpass the company’s customer service standard when receiving emergency calls from clients.
Note: This job description gives a general guideline, and therefore does not include an exhaustive list of all duties and responsibilities
Requirements
Knowledge, Experience, Skills and Qualification:
Bachelor’s degree, with preference to degrees in Information Technology , Electrical / Mechanical / Automobile Engineering additional security training is an added advantage
1-2 years monitoring assets, reporting on their positions, and coordinating responses.
Widespread geographical knowledge of East Africa and an advanced understanding of reading maps.
Familiar with physical security protocols, tracking devices, and monitoring dashboards.
Experience using a variety of monitoring and ticket management tools.
A basic understanding of IT systems and requirements.
A high degree of confidentiality and trust; an intuitive understanding of what information is appropriate to share to whom.
Pass an Interpol background check and gain security clearance.
Fluency in English (required), Luganda, and Kiswahili (highly preferred)
Personal Attributes and Abilities:
Proven problem solving skills and aptitude for adapting quickly in a constantly changing environment
Excellent problem-solving, communication, project management, teamwork skills
Exercising Judgment and Decision Making: Use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints and probable consequences
Technical and Professional Knowledge: Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertise
Ability to adjust to changing priorities and participation on multiple projects
How to Apply
For more information and job application details, see; Tugende Security Center Operator Jobs in Uganda
Find jobs in Uganda. Jobs - Uganda jobs. Search our career portal & find the latest Ugandan job positions, career opportunities & jobs in Uganda.
Jobs in Uganda - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Uganda.
Find your dream job from 1000s of vacancies in Uganda posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.
