Tropical Bank Banking Officers Jobs in Uganda

Tropical Bank Banking Officers Jobs in Uganda

Main Purpose of the Job

Offer efficient and fast counter service to all customers by receiving and paying of local and
foreign currencies, receiving and processing outward cheques, customer instructions as well as
cross selling of Bank’s products especially to existing customers at the counters.

Duties and Responsibilities

Compliance and Control (Operational Excellence)

Daily transactions: Paying and receiving cash, cheques deposits from customers of both local and foreign currencies correctly as per bank’s policy and procedures.

Posting/Handling transactions from the Bank’s E Channel platforms as per Bank Policy/
Procedures and as per approved authorisation limits.

Daily accurate recording and reporting of suspicious transactions as Bank’s Policy and
Procedure.

Post clearing cheques before the 4pm cut off time as per Bank’s Policy and Procedures.

Ensure all vouchers/cheques received are correctly filled out, signed and stamped as per
the bank’s laid down Bank’s Policy and Procedures.

Ensure nil cash differences as Bank’s Policy and Procedures.

Ensure cash is balanced and till forwarded to strong room daily as per Bank’s Policy and
Procedures.

Uphold teller authorised limits and obtain relevant approvals for amounts above the set limits before processing transactions.

Ensure compliance with operational, Risk, security, Anti-Money Laundering policies and
procedures, Customer Service Standards, Consumer Protection Guidelines relating to cashiering, processing of customer instruction and cheques deposits.

Do daily tick back as maybe assigned and ensure all vouchers are properly completed, authorized as per due limits as per Bank’s Policy and Procedures.

Process Instructions/transactions in bank’s systems correctly, accurately and in a timely
manner as per Bank’s Policy and Procedure. Ensure instructions are properly filed for future references.

Ensure all charges are collected as per the bank tariff.

Batch own transactions at the end of the day for countersigning by the signatories before
filling.

Confirm customer deposits on receipts and be accurate in payments to reduce shortages and excesses as per Bank’s Policy and Procedures.

Ensure adherence to all approved authorisation and cash holding limits as well as other
communicated limits within the Branch.

Support the Customer Service Desk when the need arises or when the Customer Service Officer is away.

Ensure proper that all the bank’s records are properly kept.

Ensure that the Branch Fixed assets are properly kept.

Scan all the day’s vouchers and drop scanned documents in the Archive Folder on a daily basis.

Close Internal/External Audit, Bank of Uganda, Risk, Compliance and Operations findings

relating to Cash or Customer Service and avoid repeat findings.

Ensure that you comply with the Coin issuance guidelines.

Perform any other duties assigned from Time to Time.

Customer Service

Ensure customers are well informed of our products by equipping the banking hall with
relevant and up to date information.

Timely processing of customers instructions – immediately upon receipt. Nil backlog in customer instructions at end of day. Exceptions to be escalated to supervisor.

Ensure that Tellers and Self comply with the clean desk policy and ensure the Teller work
area is neat and tidy at all times.

Cross-sell bank products and services to old, new and prospective customers

Prepare and submit of reports relating to Cashiering.

People

Abide and uphold the bank’s values

Manage Leave.

Attend all bank training.

Financial Reporting

Prepare monthly reports related to Branch performance relating to Cash.

Asset Management

Manage all Branch Assets relating to Cash by ensuring their proper usage, safety and accountability.

Qualifications

Bachelor’s Degree

Skills Required:

Technical skills

Keenness to Detail – Ability to perform various roles with keenness and intensity

Multitasking capability – Ability to perform multiple tasks concurrently with accuracy

Analytical business Skills: Keen to detail and able to conceptualize and provide viable solutions.

Technology Skills: Basic IT skills

Excellent numerical skills

Personal attributes

Personal Ethics: Must be time conscious, diligent and demonstrates integrity in work and
business contacts.

Communication Skills: Communication skills and presentation skills.

Interpersonal Skills: Must be a people’s person, with ability to interact with team members.

Self-Starter: Self-confidence and believe in oneself.

Build in Internal anchor: Ability to think on feet and make quick decisions.

Must be fluent in English

How to Apply

If you believe you meet the requirements for any position above, please submit a Hard copy of your application letter and CV at the Reception of Kampala Main Branch (Head Office).

Applications should be addressed to;

Head Human Resource

Tropical Bank Ltd

Plot 27 Kampala Road

P.O. Box 9485 Kampala.

Find jobs in Uganda. Jobs - Uganda jobs. Search our career portal & find the latest Ugandan job positions, career opportunities & jobs in Uganda.

Jobs in Uganda - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Uganda.

Find your dream job from 1000s of vacancies in Uganda posted and updated daily - click here!