Triggerise Ecosystem Trainer Jobs in Kenya
Triggerise Ecosystem Trainer Jobs in Kenya
Would you enjoy working with different actors in the Triggerise ecosystem to ensure that they are knowledgeable about our platform and it's offers? Continue reading to find out more about our Ecosystem Trainer role!
The Company
We are a fast-growing non-profit social enterprise with offices in the Netherlands, Portugal, South Africa, Kenya, and Ethiopia. Triggerise builds digital platforms that motivate users - primarily young women and adolescent girls - to make positive choices. We work together with local communities and use nudges like reminders, discounts, and reward points to encourage our users to access and use health products and services. We also support our users in becoming entrepreneurs and adding value to their economies. You can check more about being a part of the Triggerise here.
All of our Triggerise offices are comfortable, open spaces filled with enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, the fast-growing office in South Africa, or from home, our people are young and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. You can learn more about the work we do here.
For this role, we are looking for someone based in Kisii or Homabay County.
The Job
The Ecosystem Trainer will work closely with all actors across Triggerise Ecosystems to ensure that they can work with our platform and it's offers. You'll do this by:
Conducting training when a new clinic, provider or retailer is onboarded onto our platform. This training will ensure that the actor is aware of how TIko works and their role in the ecosystem, our
standard operating procedure, our code of conduct and other policies they would need to comply with.
Tracking inventory of all actors on the platform and whether each actor has a sufficient number of people that have been trained on Tiko at all times.
Updating actors when new offers are introduced on the platform, and providing the training on how these can be accessed, and on how they work.
Identifying, preventing and responding to and mitigating any kind of fraud in any ecosystem that you work in. This will involve flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures.
About you
You are tech-savvy and proficient in mobile, messaging and the use of applications. You have brilliant interpersonal skills and are able to lead a team. You're a problem solver, who has the ability to innovate and improve the way that work is done.
Requirements
A degree or relevant working experience in a similar field.
2-4 years of working experience in a similar area.
You are approachable and work well in a team.
How to Apply
For more information and job application details, see; Triggerise Ecosystem Trainer Jobs in Kenya
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