Tracknav Repairs Coordinators Jobs in Uganda

Tracknav Repairs Coordinators Jobs in Uganda

Duties & Responsibilities:

• Download and follow up with critical off lines everyday

• Follow up on both single and double off lines as per the repair process flow

• Update off line vehicles feedback on ETL offline portal

• Book and schedule repairs

• Escalate and the customer (bank) by the end of the day on non-compliant clients

• Over the Air troubleshooting on ono-reporting devices

• Compile weekly repair conversion report and their causes and send report to customer

• Follow up on tamper and border alerts and notify the business source

• Advise the business source if repaired vehicles are not successful with support of evidence, pictures and the reason

• Ensure the right motor vehicle condition is captured on the offline portal

• Ensure that pictures are uploaded in the system for future references

• Ensure that before repair technicians have taken a clear and full picture of the vehicle and you have confirmed the physical details on the vehicle are matching to those captured in the system

• Any other roles that may be assigned by supervisor/management

Academic and Professional Requirements

• 2-3 years of work experience in a busy company.

• A bachelor's degree in Business Management or any relevant field.

Competencies and Skills:

• Excellent verbal and written communication skills

• Mature, self-motivated individual who is driven, results oriented and reliable with high level of integrity

• Able to manage multiple projects at a time, prioritize among competing tasks while always paying strict attention to detail and adhering to deadlines

• Critical thinking and problem-solving skills.

• Experience in delivering client-focused solutions based on customer needs

• Good team work and people skills

• Non-Discrimination Clause

How to Apply

If you feel that this is the Job for you please send your Application letter and CV to hr@eezygroup.net.

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