Toyota Kenya Sales Executive Jobs in Eldoret
Toyota Kenya Sales Executive Jobs in Eldoret
Job Purpose:This role is responsible for the achievement of the set sales targets to ensure the profitability of the branch.
Main Responsibilities of the Job:
Conduct regular field visits to prospect for clients to generate sales and gather market information to assist in planning and decision making;
Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
Prepare quotations in a timely manner in line with the Toyota Kenya guidelines to assist close sales in a timely manner;
Create sales orders in the system to facilitate timely invoicing
Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
Advise clients on finance packages available through partner financial institutions, and assist the clients in filling the required documentation to ensure the sales deals are closed;
Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals;
Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the Toyota Kenya brands;
Submit accurate weekly deliveries and order intake data to the sales supervisor to keep track of the monthly sales targets as per budget;
Support in the unit ordering process to ensure optimal
stock holding always;
Liaise with pre-owned vehicles section on evaluation and validation of customer vehicles trade-ins requests
Assist customers in filing government tax documentation e.g. I tax to prepare advance tax documents.
Knowledge, Skills and Experience
Minimum level of academic and professional qualification required to perform effectively in the role
Degree in Sales and Marketing or other relevant field
Minimum level of experience required to perform effectively in the role
3 years’ working experience in sales in the automotive industry
Working Relationships
Internal customers
Sales Administration
Registration Officers
Logistics and Vehicle Preparation Team
Marketing
Sales Stocks and Planning
Service Advisors
Parts Sales
Finance Department
Leasing Departments
External Customers
Corporate Clients
SMEs
Individual Clients
Suppliers
Financial Institutions/Banks
Pre-Owned Units Section
Kenya Revenue Authority
Contracted Personnel E.G Kk
Competencies
Proficient in Microsoft Office applications/computer literacy
Driving Skills
Product knowledge i.e. vehicle specifications, Basic mechanical knowledge
Knowledge in professional standards
Functional
Writing skills
Presentation skills
Behavioral
Excellent Customer Service skills
Excellent interpersonal skills
Pleasant and outgoing personality
Strong negotiating and influencing skills
Excellent presentation skills and communication skills (written and spoken)
A team player with a go-getter attitude
Ability to work under pressure and meet sales targets
Organizational skills
How to Apply
If you meet the requirements, kindly forward your application enclosing a detailed word version of your curriculum vitae together with a cover letter by 12th August 2019 to applications.applications@toyotakenya.com
Please indicate Sales Executive – Eldoret Branch as the header of your email.
We are an equal opportunity employer
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