Tour Company in Kenya - Tour Leader - Jobs in Kenya
Tour Company in Kenya - Tour Leader - Jobs in Kenya
The main role for this position is to guide and accompany guests travelling to various high end destinations and ensure that holiday runs smoothly and meets all of its promises and expectations.
Key Responsibilities
Consistently deliver a high level of guest service and satisfaction
Plan, organize and provide leadership to guests touring various destination of interest.
Provide personalized service, finest educational experience and seamless travel arrangement.
Provide in-depth knowledge about the country rich heritage, its culture, religion, Art scene and current affairs
Offer a wide knowledge of the wild both flora and fauna
Provide in-depth knowledge about various exclusive high end destinations.
Deal directly with guest issues and concerns; ensuring guest’s satisfaction is effectively achieved.
Assist and accompany guest during optional activities and meals.
Communicate range of information on itineraries before Safari
Inform guests of arrival and departure time at each destination on the itinerary
Respond to guest’s question and offer help to any problem that may arise.
Play the role of a cultural ambassador, offering commentary and interesting titbits of information, which will allow visitors to fully experience and enjoy the Country’s social, cultural and historical highlights.
Provide report for each trip, in the requested format.
Qualifications
Degree or Diploma in Tourism and Wildlife.
A registered member of KPSGA and a holder of at least bronze medal
but preferably Silver medal.
5 years experience as a Tour Leader in a tour Company dealing with very high end clientele.
Key Competencies
Excellent guests relations skills
Excellent communicator with great confidence
Affable , intelligent and experienced travel companion
Ability to make the logistics of travel irresistibly effortless.
Able to effectively communicate in English , in both written and oral forms
MUST have knowledge and fluent in Foreign languages.
Strong organizational and time management skills.
Excellent interpersonal skills
Knowledgeable in Flora , Fauna ,social ,Art and Cultural highlights
Familiarity and knowledge of key high end holiday destinations.
Computer literate
Strong ability to work under pressure with minimum supervision
How to Apply
Send your application clearly stating the position applying for in subject to jobs@micato.co.ke by 31st May 2019.
Please note that, only shortlisted candidates will be contacted.
For more information and job application details, see; Tour Company in Kenya - Tour Leader - Jobs in Kenya
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