Total Retail Performance Manager Jobs in Uganda
Total Retail Performance Manager Jobs in Uganda
Job DescriptionResponsible for the execution the affiliate’s Retail Business Performance Strategy.
Responsible for the Retail Performance analysis, reporting and management across the different business Units. This shall include: analysis and follow up of department performance Vs set targets, OPEX cost control, loss mitigation on network, credit management and handling of station complaints.
Responsible for Pricing, Profitability Analysis and retail Optimization.
Responsible for ensuring the Retail Work Stream delivers on its commitment to the Leap Project.
Ensure that Quality & Standards are maintained at the service stations: in terms of record management (quality checks, station procedures) and proper waste management.
Ensure that Optimization is properly implemented and maximize value obtained.
Liaise with the different Heads of Sections to study the market to understand and/or identify Changes in Clients requirements/needs and Competitor initiatives with the view of adopting the Company’s Route to Market to meet these.
Coordinate the affiliates efforts on innovation within the Retail Department – Key focus on Digitalization of processes.
Develop, propose and follow a career path to empower station’s staff with training program, knowledge control, proficiency check.
Responsible for ensuring that a central data base of talents for stations and a permanent pool of dealers is ready to take over stations.
Facilitate recruitment process for both Young Dealers & Financial Dealers
Develop, propose & implements the annual Network training plan in a way consistent with the Africa training policy and within the approved annual budget.
Ensure follow up of all group on spot trainings of dealers & station staff
in liaison with TM's, HSEQ, SFS teams etc.
Responsible for induction training programs of new Retail Territory Executives, SFS staff, Young Dealers & Dealers.
Coordinate and animate the team coach program
Ensure Top Service program animation to achieve a minimum score of 90% in all benchmarks. Organize corrective action according to the findings where improvement is necessary.
In charge of the Annual Dealers Challenge
Plan and co-ordinate annual Dealer convention.
Roll out of SIS project
Ensure that Salsa usage and all retail tools are maximized
Candidate profile
A bachelor’s degree in Commerce, Business Administration, Economics, Marketing, or a related course from a reputable university
A professional qualification in marketing is an added advantage
Minimum of 5 years in commercial business
Extensive Retail experience
Sales & Marketing minded good negotiation &communication skills, creative, team player, result & customer oriented, flexible, ability to work with tight deadlines, analytical thinking, and time management skills
High level of communication and interpersonal skills
Good knowledge of accounting
Responsive and aggressive working spirit
How to Apply
For more information and job application details, see; Total Retail Performance Manager Jobs in Uganda
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