Tier 2 Software Consultant Jobs in Nairobi, Kenya

Tier 2 Software Consultant Jobs in Nairobi, Kenya


Our client Total Solutions is a leading ICT Solutions provider in East Africa region and has retained a top position in Top 100 mid-size companies listing in Kenya for the last six years consecutively.

They are seeking to recruit a highly talented professional to fill in the following position in their Nairobi office:

Tier 2 Software Consultant

Reporting to the Software Services Manager, the Tier 2 Software Consultant will be responsible for the whole cycle of enterprise software consulting from presales support to proving lead support during the implementation and account management.

Principal Accountabilities:

  • Providing support to existing customers as well as In-house support
  • Advising and providing customers with the best solutions in line with their business requirements
  • Generating reports on project designs, support manuals and project plans
  • Assisting with integration of Fiscal devices with client software
  • Managing software contracts
  • Ensuring the sales personnel are trained on the solutions provided
  • Ensuring that project milestones are completed on time
  • Facilitating end user training

    Key Skills and Qualifications:

  • Degree in IT or related course
  • At least 3
    years’ of experience in software implementation role, ERP Management – SAP Business One or Point of sale
  • Knowledge in software programming/Good SQL querying, ERP Systems, Software Development Life Cycle
  • Data Base Management skills
  • Attention to detail – achieve thoroughness and accuracy when accomplishing a task
  • Ability to work with minimum supervision and under high pressure environment
  • Excellent communication and problem-solving skills

    How to Apply

  • Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading “TIER 2 SOFTWARE CONSULTANT” by 21st January 2019 clearly indicating their current and expected remuneration, daytime telephone contacts and addresses of three referees.
  • Only shortlisted candidates will be contacted.

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