The Boma Project Salesforce Systems Administrator - Lift Project Jobs in Kenya
The Boma Project Salesforce Systems Administrator - Lift Project Jobs in Kenya
Duties & Responsibilities:
Create and Manage Changes to the System
Provide Salesforce administration support of our internal and partner-facing Salesforce environment.
Develop customized solutions within the Salesforce platform to support critical business functions and meet program objectives, donor requirements and organization goals.
Collaborate with various internal departments to ensure Salesforce environment supports internal and external needs relating to functionality and performance
Manage system changes without interruption to the users.
Maintain Salesforce test environment and ensure stability of new features or upgrades before installing in production
Support the selection of third-party programs and their integration into the overall environment through recommended best practices.
Seek out and gather the evolving needs of the organization concerning Salesforce and play a central role in helping synthesize these needs into a product roadmap.
Manage new Salesforce releases analyzing impact to our database and efficiently roll out new features.
Maintain System, Security, and Integrity Grant/remove and maintain user licenses. Maintain security including sharing rules and security levels.
Maintenance and customization Salesforce.com scopes such as users, roles, profiles, sharing rules, accounts and contacts to support vital organization’s functions.
Monitor application storage usage and archive data as needed.
Carry out quality assurance testing. User Assistance, Training, Adoption and Satisfaction Expand use of our Salesforce platform through leveraging existing system capabilities – attend planning meetings, assist with determining if /how our Salesforce system can be used in new ways to improve the end user experience, or solve for new requirements by different teams.
Help to create staff
training materials and develop internal Salesforce expertise to support a decentralization of salesforce capabilities across departments in line with their functions.
Communicate regularly with the user base regarding new features, enhancements, and changes to the system.
Monitor usage and mentor users/groups needing assistance.
Qualifications:
Degree in Computer Science, BBIT or any IT related field
Experience as a Salesforce super-user or system administrator (2 years and above preferred) Experience with Non-profit Success Pack (NPSP) Strong understanding of permissions in Salesforce – Public Groups, Profiles, Roles, Sharing Settings, Permission Sets, Org-wide defaults.
In-depth knowledge of custom objects, formula fields, validation rules, workflows, flows and process builders.
Able to identify & successfully resolve issues & bugs.
Able to communicate effectively with users & business leaders.
Desired (but not required) Qualifications:
• Salesforce Administrator Certification and Salesforce Nonprofit Cloud Consultant Certification
• Able to build & maintain 3rd party integrations and knowledge of Taroworks
How to Apply
Qualified candidates to apply via email: jobs@careermanagementcentre.com clearly indicating the position they are applying for on the email subject as Salesforce Systems Administrator to be based in Turkana by COB 23rd October, 2022.
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