Tempkers Limited Head of Operations Jobs in Nigeria

Tempkers Limited Head of Operations Jobs in Nigeria


Responsibilities

  • Increase profitability, revenue and growth of the company.

  • Increase in productivity of the company - Turnaround time, accuracy and income.

  • Cost-effectiveness and management of company resources.

  • Involved in the development of new outlets in line with expansion plans

  • Serves as company’s first level compliance officer

  • Periodic customer satisfaction survey.

  • Improve customer service delivery within the organisation

  • Responsible for planning, directing and co-ordinating operations and administrative functions.

  • To be responsible for the company’s day-to-day operational activities.

  • SOP development – Periodic review and update of SOPs.

  • Monitor adherence to SOP and Quality assurance standards.

  • Business and strategic direction for the organisation.

  • Develop service level agreement between the various departments.

  • Periodic reporting of work activities to management.

  • Coordinate departmental activities and ensure staff efficiency is at optimum.

  • Monitor and evaluate team members performance and effectiveness at work.

  • Ensure supervision and training of staff to ensure set targets are met

  • Staff development and management – Timely performance reviews.

  • Responsible for the monitoring and supervision of the company’s departmental heads.

  • Providing on-the-job training for all staff.

    Qualifications

  • A Bachelor’s degree in the Sciences.

  • Minimum of 5 years work experience within the
    healthcare sector.

  • Experience in policy formulation and strategic planning.

  • Work experience within an ISO environment would be an added advantage.

  • An MBA would be an added advantage.

    How to Apply

  • Interested and qualified candidates should send their CV to:

  • applications@tempkers.com using the "Job Title" as the subject of the email.


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