TELUS International Cloud Platform Support Officer Jobs in Uganda

TELUS International Cloud Platform Support Officer Jobs in Uganda



Responsibilities:

  • Provide technical and developer support to customers using Cloud Platform products, solutions and APIs

  • Identify and document product bugs and feature requests and work with internal support teams and customers to implement effective solutions

  • Ability to reproduce customer issues in order to efficiently provide a holistic fix Work closely with internal support teams to improve Cloud Platform products at a senior level

  • Provide assistance and guidance to users through public forums

    Description

  • Experience in technical support: familiarity with case prioritization, SLA compliance, and quality

  • Experience with the popular technologies in the machine learning/big data ecosystem

  • Experience with any ML library (scikit-learn, pytorch, tensorflow, Spark mllib) or basic understanding of ML concepts

  • Experience with PaaS, and IaaS technologies Java or Objective C is a plus

    How to Apply

    For more information and job application details, see; TELUS International Cloud Platform Support Officer Jobs in Uganda

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