Telkom MVNO Commercial Manager Jobs in Kenya

Telkom MVNO Commercial Manager Jobs in Kenya

Telkom Kenya

Position:

MVNO Commercial Manager

Reporting to:

Head of Carrier Sales

Division:

Carrier Services.

Role Purpose:

Reporting to the Head of Carrier Sales, the MVNO Commercial Manager will be responsible for the revenues, strategy tracking and any changes, commercial engagements and customer relationships with MVNO brands across consumer, ethnic and B2B segments – directly and through MVNE aggregators.

The role holder will be responsible for onboarding and management of MVNO business.

Key Duties and Responsibilities

Responsible for successful on-boarding of the identified MVNO as per the Company governance process.

Responsible for definition and delivery of interdepartmental KPIs (SLA and other contracts’ deliverables)

Responsible for billing accuracy, revenue assurance and revenue collection.

Responsible for management and development of customer relationship.

Execute MVNO projects within budgets (Revenues & Cost)

Develop & define pricing & revenue models for MVNOs and MVNEs partners

Define metrics for periodic review of MVNOs financial and ethical performance

Understanding the customer segment and providing support in business case development & developing value propositions
Guide the design of MVNO/MVNE solutions to address business needs and goals.

Develop & define in conjunction with Revenue Assurance robust governance systems & processes for billing, revenue collection, settlement and reporting between the MVNOs, MVNE & Telkom

Execute seamless onboarding process for customers end to end covering the quote to bill process

Develop and maintain guidelines and criteria for vetting of new potential MVNOs

Academic / Professional Qualifications

Bachelor’s degree or above in related field.

MBA or equivalent post-degree qualifications is highly desirable

Minimum

5 years’ relevant experience in Telecom industry, background in Telecom Sales/Product/Operations in Carrier/Wholesale/Enterprise business
Unique Skills:

Excellent skills in business analysis, and business case formulation

Excellent verbal and written communication skills, with ability to develop relationships and formerly present findings and recommendations at executive and C-level

Results orientated, proactive, self-motivated, attention to details and a good team-player

Strong commercial and contractual negotiator with considerable experience managing external relationships within the Wholesale / MVNO / Technology sector
Experience of running engaging workshops that engage mid/senior level customer staff.

Ability to operate effectively and cross-functionally with all levels of management, both internally and externally.

This position is open to Kenyan citizens only.

How to Apply

If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.

Application should be sent by latest 23rd October 2018, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees.

Apply through recruitment@telkom.co.ke and ensure the job title is quoted on the subject field.

Only shortlisted candidates will be contacted.

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