Telkom Kenya Regional County Manager Jobs
Telkom Kenya Regional County Manager Jobs
Role PurposeThe job holder will be required to implement and drive the sales strategy and action plans for the sales and distribution of Telkom product and services for Enterprise customers within a specified region.
Furthermore, she/he must facilitate and enable the meeting of sales targets and revenue margins across the customer network within the region and also manage, coach and guide the sales team in the region in terms of execution and implementation of Telkom Enterprise sales strategy for the region and ensure compliance with Telkom’s policies, practices and procedures.
Key Duties and Responsibilities
Effectively manage the budget of the sales team within the region and ensure sales are done cost effectively
Contribute to the cost savings target of the business
Forecast and achieve sales for the relevant market segments within the region
Monitor and measure the profitability levels of customers within the region
Build and maintain relationships with key customers and facilitate the continuous growth of the customer base within the region
Determine required solution for the customer with a focus on cross- and up selling of products and services
Ensure the accuracy of the first bill as per the signed agreement
Ensure the effective management of the customer account and timeous problem solving
Analyze business and market information to inform sales decisions and to educate the sales team within the region
Conduct analysis of customer, partners and sales metrics, costs and categories to inform business decisions
Compile action plans to grow specific product and service categories within the region
Ensure the delivery of expected sales delivery and performance of the sales team within the region
Communicate changes in processes, product or services changes, promotions and launches timeously to the sales team within the region
Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow
Plan and execute product events and animations with Product service providers for the region
Continuously ensure alignment with marketing, branding and communications procedures
Ensure adheres to policies and procedures to support governance and controls
Provide regular feedback concerning the performance of
sales team and customer base against set KPIs, identify non-performers and ensure appropriate action are taken
Conduct training needs analysis for sales team and the customers as well as support the implementation of training interventions (brand promotion, product knowledge, negotiation skills etc.)
Embark on a continuous learning drive to stay abreast with best practice in Telecoms and related industries
Ensure a thorough understanding of the Telkom products and services, policies and procedures to ensure a consistent delivery of sales and sales message to all customers
Academic Background and Professional Knowledge
Master’s Degree is desirable
Bachelor’s Degree in Sales & Marketing or Business Administration or IT with strong Bias in Sales.
Professional Sales training will be a strong advantage
Must have at least 5 years working experience in sales and distribution in Telco or FMCG Industry; of which 2-3 Years must be in leading a sales team in sales and growth and revenue generation.
Here are the Skills we are looking for
Business Acumen to assess the commercial viability of new business/ financial opportunities, proactively look for breakthrough opportunities that will dramatically generate new and seizes opportunities to build revenues and maximize profitability.
Previous experience of working with dealers and partners is an added advantage.
Excellent knowledge of Telkom products and services.
Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.
Proactive, confident, energetic and takes an active interest in developing others by creating opportunities for capability building at the unit, able to work under pressure with a positive attitude and use good organization skills.
How to Apply
For more information and job application details, see; Telkom Kenya Regional County Manager Jobs
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