Telkom Kenya Jobs
Telkom Kenya Mobile Services Senior Manager Jobs
ResponsibilitiesLeading architecture and service design to deliver a best-in-class system and customer-centric services
Implementation of a business analysis approach to identifying business needs and determining solutions to business problems. The solutions should consider technology systems, process improvement, organizational change or strategic planning and policy development
Research and development of new features, solutions & technologies
Vendor management to ensure that vendors deliver the highest product & service quality while managing costs and timelines
Enforce strict adherence to the change management process to minimize the impact of change-related incidents upon service quality, and consequently improve the day-to-day operations of the organization.
Analysis and tracking of KPIs for performance and capacity
Proactive system monitoring and issue resolution within SLA
Management & support of developers and other integration partners both internal and external & Regular reporting
Qualifications
Relevant Bachelor’s degree in Engineering or any-related technical degree from a recognized institution
8-10 years’ experience in the design, implementation, operation and maintenance of billing and messaging platforms.
3-5 years in the design, implementation, operation and maintenance of mobile money platforms.
3-5 years management experience and leading teams
How to apply
Interested candidates should send their resume by 21st December, 2017 to:
recruitment@telkom.co.ke
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