Telkom Jobs in Kenya

Telkom Key Account Manager (Corporate Sector) Jobs in Kenya


Responsibilities

  • Achieve the sales targets through acquisition of new business and maintain and grow the current customer portfolio
  • Manage existing client portfolio and keep churn to allowable levels.
  • Forecast and monitor sales for current and new customers and monitor the profitability for customers and propose the appropriate plans
  • Build and maintain relationships with customers, Conduct joint customer meetings to drive volumes and profitability.
  • Develop individual sales strategy plan, lead the sales pitch and negotiate the contractual agreements based on the set guidelines
  • Develop and demonstrate a thorough understanding of the customer business
  • Conduct analysis of customer, customers and sales metrics, costs and categories to inform business decisions
  • Ensure the effective management of the customer account and timeous problem solving
  • Ensure the accuracy of the first bill as per the signed agreement
  • Develop and recommend business plans in conjunction with customers and customers to drive business growth
  • Act as the key interface between the customer and all relevant divisions for on boarding and ongoing interactions
  • Utilize and align internal business processes and systems to execute sales and ensure operational efficiency
  • Regularly engage with customer to plan and execute marketing interventions
  • Facilitate communication channels on all levels to prevent breakdown in information flow
  • Support the finance team in money collection and issue resolution
  • Grow and develop existing customers as well as generating new
    business.
  • Ensure the compliance to processes and procedures
  • Ensure a thorough understanding of the Telkom products and services, policies and procedures to ensure a consistent delivery of sales and sales message to all customers

    Qualifications

  • Bachelor’s degree in Sales, Marketing or Economics or any other relevant qualifications from recognized Institution.
  • Minimum of 3-5 years’ Experience in Marketing Management, Sales management, Relationship management in sales related field.
  • Strong communication and presentation skills
  • Capacity to make recommendations & offer solutions to the client
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Time Management - Managing one's own time and the time of others.
  • Business acumen, strategic planning, project management, creativity, analytics, oral / written communication, matrix management, interdepartmental interaction and teamwork.
  • Organizational adaptation and flexibility
  • Marketing and Sales Management

    How to apply

    Interested candidates should send their resume by 26th October, 2017 to:

    recruitment@telkom.co.ke

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