Telkom Jobs in Kenya
Telkom Key Account Manager (Corporate Sector) Jobs in Kenya
ResponsibilitiesAchieve the sales targets through acquisition of new business and maintain and grow the current customer portfolio
Manage existing client portfolio and keep churn to allowable levels.
Forecast and monitor sales for current and new customers and monitor the profitability for customers and propose the appropriate plans
Build and maintain relationships with customers, Conduct joint customer meetings to drive volumes and profitability.
Develop individual sales strategy plan, lead the sales pitch and negotiate the contractual agreements based on the set guidelines
Develop and demonstrate a thorough understanding of the customer business
Conduct analysis of customer, customers and sales metrics, costs and categories to inform business decisions
Ensure the effective management of the customer account and timeous problem solving
Ensure the accuracy of the first bill as per the signed agreement
Develop and recommend business plans in conjunction with customers and customers to drive business growth
Act as the key interface between the customer and all relevant divisions for on boarding and ongoing interactions
Utilize and align internal business processes and systems to execute sales and ensure operational efficiency
Regularly engage with customer to plan and execute marketing interventions
Facilitate communication channels on all levels to prevent breakdown in information flow
Support the finance team in money collection and issue resolution
Grow and develop existing customers as well as generating new
business.
Ensure the compliance to processes and procedures
Ensure a thorough understanding of the Telkom products and services, policies and procedures to ensure a consistent delivery of sales and sales message to all customers
Qualifications
Bachelor’s degree in Sales, Marketing or Economics or any other relevant qualifications from recognized Institution.
Minimum of 3-5 years’ Experience in Marketing Management, Sales management, Relationship management in sales related field.
Strong communication and presentation skills
Capacity to make recommendations & offer solutions to the client
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time Management - Managing one's own time and the time of others.
Business acumen, strategic planning, project management, creativity, analytics, oral / written communication, matrix management, interdepartmental interaction and teamwork.
Organizational adaptation and flexibility
Marketing and Sales Management
How to apply
Interested candidates should send their resume by 26th October, 2017 to:
recruitment@telkom.co.ke
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