Telesure Investment Holdings Sales Manager :Warranty Jobs in South Africa
Telesure Investment Holdings Sales Manager :Warranty Jobs in South Africa
Introduction Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life.
Employee Benefits Administration via our Hippo Advisory Services, which includes health insurance, provident fund and group life administration. Hippo is South Africa's first comparison website and compares insurance, other personal finance products, travel, health, money, travel, cars from a range of South African
brands.
We’re pioneers with a hunger for the best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing beyond limits.
Specification
Operations Management
Oversee an operational area with guidance from senior colleagues. Could involve responsibility for development or delivery (or both).
Plan, schedule and review workload to improve productivity by measuring results against targets. Ensure that operational activities are consistently executed according to operational and quality standards and manage exceptions proactively to meet or exceed customer expectations.
Ensure that the overall area of responsibilities people indicators e.g. absenteeism, turnover and employee engagement results remain at a healthy level in accordance with benchmarks.
Program Realization of Business Benefits
Develop and manage the delivery of a plan to evaluate and track business benefits and to identify actions needed to maximize these.
Initiate, co-ordinate and manage any assigned projects in accordance with business requirement or functional area responsibility to ensure successful implementation of business change initiatives that will support continuous improvement.
Leadership and Direction
Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.
Project and Program Stakeholder Engagement
Develop and implement stakeholder engagement plans for projects to identify relevant stakeholders, to develop positive stakeholder relationships.
Engage with all relevant people/other departments in the business and coordinate relevant inputs (people, systems and processes) to achieve or improve the required results (on time and according to the relevant quality standards).
Work Scheduling and Allocation
Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.
Performance Management
Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these in order to improve individual and operational performance.
Take appropriate corrective action and ensure that non-conformance and
variances within the function is rectified as a high priority.
Continuous Improvement
Continuously monitor and review the operational standards (Operating Procedures) to maintain the correct quality of operational activities and stimulate continuous improvement.
Budgeting & Costing
Control all associated operational cost in accordance with the annual budget. Formulate the annual budget for the area of responsibility.
Building Capability
Work within existing development framework to build own capabilities and those of direct reports.
Establish goals and objectives for self and team and implement and measure accordingly to support or improve job performance (experience, ability, competence).
Conduct and actively participate in Talent Management and Succession process and the development of identified talent. Provide a quarterly forward gearing plan to HR in order to support company demand planning for training and recruitment activities.
Compliance
Ensure that all recruitment and employment is carried out in accordance to company policy and procedure and in compliance with current employment legislation. Deliver on Treating Customers Fairly principles in alignment with regulatory requirements.
Data Collection & Analysis
Conduct research using primary data sources and select information needed for the analysis of key themes and trends.
Requirements
General Education
Grade 12/ SAQA Accredited Equivalent (Essential); Required FAIS Accreditation (Essential); Relevant 3 year Business Management or insurance industry related degree / diploma in management (Advantageous).
General Experience
5 or more years sales experience in a decision making position, within a financial services industry (Essential)
Managerial Experience
3 - 5 years experience in managing others and/or managing managers(Essential)
2-3 years in Sales Warranty (essential)
SAQA Accredited Equivalent -It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.
As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.
How to Apply
For more information and job application details, see; Telesure Investment Holdings Sales Manager :Warranty Jobs in South Africa
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