Telesure Investment Holdings Manager: Channel Analytics Jobs in South Africa
Telesure Investment Holdings Manager: Channel Analytics Jobs in South Africa
Introduction Establish and drive strategic direction and execution of the data, campaigns and reporting enablement for the VAPS channels and products. Manage the optimal use of data for all Value Added Product campaigns and data (sales, collection,
retention, service, admin and marketing).
Track, influence, provide solutions and escalate any factors that might affect performance. Provide input to the rules determining contact data use and monitor controls and measure adherence to those rules.
Specification
Campaign and Reporting Strategy
Make recommendations to improve reporting and analytics systems and platforms, contributing to the continuous improvement and refinement of
Channel, data, campaigns and analytics strategy.
Stakeholder Engagement
Develop stakeholder engagement through identifying stakeholders, finding out their needs/ issues/concerns and reacting to these to support the communication of business information and decisions.
Leadership and Direction
Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader
organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.
Operations Management
Oversee an functional area with guidance from senior colleagues. Could involve responsibility for development or delivery (or both). Supervise others working within established data systems.
Project Management
Plan and manage the delivery of projects within an area of professional expertise, using an appropriate project management methodology to give
assurance that intended outcomes are achieved.
Information and Business Advice
Provide specialist advice on the interpretation and application of analytics systems, policies and procedures, resolving complex or contentious queries and issues and enabling others to take appropriate actions.
Campaign Governance
Ensure project compliance with the organization's wider program and/or portfolio management decision-making structures and processes.
Data Collection & Analysis
Use, coordinate and advise on the use of data from a wide range of sources to analyze key themes and identify possible impacts on the business.
Insights and Reporting
Contribute to the design and creation of reporting strategies and templates. Lead execution of complex reports, identifying and interpreting complex patterns and trends, and translating those insights into actionable recommendations.
Performance Management
Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organization's performance management systems to improve personal performance. Manage and report on
team performance; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these, taking appropriate corrective action where necessary to
ensure the achievement
of team / personal objectives.
Organizational Capability Building
Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions to build their capabilities. Provide training or coaching to others throughout the organization in
own area of expertise to enable others to improve performance and fulfill personal potential.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential.
Maintain an in-depth understanding of
technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Requirements
General Education
Relevant Degree/Diploma (Essential)
General Experience
6 or more years experience in Campaign Management (Essential);
Knowledge of Diallers (Essential);
Knowledge of Operations and Marketing (Advantageous);
Short Term and Long Term Industry experience (Advantageous);
Experience in dealing with multiple stakeholders (Advantageous)
Managerial Experience
3 to 6 years experience in planning and managing resources to deliver predetermined objectives as specified by more senior managers (Essential)
Disclaimers
SAQA Accredited Equivalent* - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.
Financial Sector Conduct Authority (FSCA)** competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are always and remain fit and proper at all times.
By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.
How to Apply
For more information and job application details, see; Telesure Investment Holdings Manager: Channel Analytics Jobs in South Africa
Find daily jobs in South Africa. Jobs - South Africa jobs. Search our career portal & find the latest South African job positions, career opportunities & jobs in South Africa.
Jobs in South Africa - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in South Africa.
Find your dream job from 1000s of vacancies in South Africa posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Scholarships & Grants FAQ.
