Telesales Representative Jobs in Nairobi
Telesales Representative Jobs in Nairobi
Our client, a textile and clothing industry, is looking to hire a smart, telesales representative to contribute to generating sales for their company.
They will be responsible for closing sales deals and maintaining good customer relationships.
Responsibilities
Lead Generation
Contact existing and potential clients to persuade them to purchase our products.
Following up on dormant clients.
Developing and sustaining a solid relationship with customers to encourage repeat business
Undertake any other duties as assigned by the immediate supervisor from time to time
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Requirements
Minimum qualification- diploma
At least 2 – 4 years of experience in sales, marketing, business development, or client service in a service company.
Excellent communication and interpersonal skills
Ability to learn about services and describe /explain them to
prospects mainly via phone engagements.
Customer focus and adaptability to different personality types.
Outstanding negotiation skills with the ability to resolve issues.
Proven experience as telesales representative or other sales/customer service role.
Proven track record of successfully meeting sales quota preferably over the phone.
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
Ability to learn about products and services and describe/explain them to prospects.
Excellent knowledge of English.
Excellent communication and interpersonal skills.
NB/ Men are encouraged to apply.
How to Apply
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Telesales Representative-Textile & Clothing) to
jobs@corporatestaffing.co.ke before 29th April 2022.
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