Telesales Executives Jobs in Nairobi, Kenya

Telesales Executives Jobs in Nairobi, Kenya

Job Title: Telesales Executives

Location: Nairobi

Our Client is a training solutions provider.

They seek to hire Telesales Executives who will contribute to generating sales for the company by closing sales / deals over the phone and maintain good customer relationships.

Responsibilities

Contact potential or existing customers to inform them about the product or services using scripts

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company’s reputation

Go the “extra mile” to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Qualifications

Proven experience as telesales representative or other sales/customer service roles either in banking, insurance etc

Degree or Diploma in a related field.

Excellent communication skills

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Ability to learn about products and services and describe/explain them to prospects

Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints.

How to Apply

If you are up to the challenge, possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Telesales Executives) to applications@globalfocus.co.ke before 30th November 2019.

Kindly indicate current/last salary on your CV.

N.B: We do not charge any fee for receiving your CV or for interviewing.

Only candidates short-listed for interview will be contacted.

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