Telepost Sacco Society Jobs in Kenya

1. Telepost Sacco Society Teller Jobs in Kenya

Section: Finance

Reporting To: FOSA Supervisor

Responsible for: Teller (FOSA)

Main purpose of the Job
To effectively handle customer transactions, delivering excellent client service and maximizing client solutions.

Responsibilities

Paying customers against proper documentation.

Receiving deposits from customers.

Ensuring cheques and cash are banked and input in the system.

Reconciliation of cash transactions on a daily basis

Maintain and update treasury register

Promote the Sacco’s products and handle queries raised at the counter

Prepare teller reconciliation report

Return the balance of cash to the Treasury before close of day’s business

Perform any other duties as may be assigned.

Qualifications and Competencies

A degree in Business, Finance or Economics

A minimum CPA Part II.

A minimum of 3 years experience in a similar role.

Computer skills proficiency.

Ability to work under pressure.

Organizational skills to effectively prioritize work schedules.

Good communication skills.

Interested candidates are required to submit their application including the most recent C.V. and all relevant attachments by Friday 17th February 2017 to jobs@telepostsacco.co.ke or send to the following address:
The Ag’ Chief Executive Officer,
Telepost Sacco Society Limited,
P. O. Box 49557-00100 City Square,
NAIROBI.

For more information and job application details, see; Telepost Sacco Society Teller Jobs in Kenya

2. Telepost Sacco Society Customer Care Officer - FOSA Jobs in Kenya

Section: Finance

Reporting To: FOSA Supervisor

Responsible for: Customer Care Services (FOSA)

Responsibilities:

Ensuring members receive delightful and quick service.

Responding to customer enquiries on refunds, giving customer loan balances and FOSA account balances.

Advice members on all matters relating to application for Membership and FOSA account opening.

Preparation of schedules and vouchers for payments.

Receipting of standing orders, direct debits and M-PESA payments.

Handling/updating all standing orders in the System.

Updating all members’ account details.

Capturing all FOSA queries received through personal visits, letters and

calls; and ensuring they are responded to appropriately and within 2 working days from
receipt date.

Facilitation of member retention.

Information gathering on member preferences/needs for purposes of new products/product features proposal.

Analyzing the information on the sheets at the end of every month and preparing a report to the Marketing Officer for final proposal.

Carrying out campaigns to sensitize members/potential members on FOSA.

Receive, register and issue all cheques as per requirement/instructions.

Ensuring accuracy of information provided to members at all times.

Handle requests in a professional, prompt and efficient manner

Perform all duties as assigned to you from time to time in line with the practices and policies of the Society.

Qualifications and Competencies

Diploma in customer care/marketing/administration/public relations (Higher
Diploma is an added advantage)

Knowledge of accounting - CPA Part II

Minimum 3 years working experience in a Sacco or Financial Institution

Knowledge in credit and lending principles.

Computer proficiency.

Organizational skills to effectively prioritize work schedules.

Good communication skills.

Ability to work under pressure.

Interested candidates are required to submit their application including the most recent C. V. and all relevant attachments by Friday 17th February 2017 to jobs@telepostsacco.co.ke or send to the following address:

The Ag’ Chief Executive Officer,
Telepost Sacco Society Limited,
P.O. Box 49557-00100 City Square,
NAIROBI.

For more information and job application details, see; Telepost Sacco Society Customer Care Officer - FOSA Jobs in Kenya

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