Techsavanna Kenya - Desktop End User Support - Jobs in Kenya

Techsavanna Kenya - Desktop End User Support - Jobs in Kenya


Job Title:
  • Desktop End User Support

    Function:
  • Technology

    Band:
  • Entry Level

    Reports to:
  • Senior Manager – IT Service Centre

    Location:
  • Nairobi, Westlands

    Role Description
  • Administration and configuration of IT client hardware, software & IP telephony.
  • Quality resolution of request fulfillment as per SLA
  • Disaster Recovery and security of client desktop environment through the use of relevant tools.
  • Involvement in Projects implementation on the desktop end as required.
  • Documentation of work instructions for the repository and desktop Policy implementation to enhance simplicity and speed
  • Maintain up-to-date and accurate inventory information on the organization’s IT Support assets for each support location.
  • Improve User support delivery and liaise with other sections / departments in the delivery of support services as well as maintain good working relations between the team and all stakeholders
  • Automation Innovativeness for desktop support services through use of Machine learning and software development is a great value add to ensure realization of Safaricom Digitization agenda through trying new things, taking risks & embracing failure
  • Inclusion – be respectful, friendly and include others in decision making while maintain good customer service.

    Role Requirement and Experience
  • University Degree or HND in any
    IT related field.
  • Microsoft certification: MCSA, MCP
    CISCO – CCNA
  • At least two years’ experience in desktop support
  • Ability to work under pressure
  • Good written and oral communications skills
  • Good report writing skills
  • Excellent technical troubleshooting skills
  • Team player
  • Results oriented
  • Self-motivated
  • Solution Oriented

    How to Apply
  • Interested and qualified candidates should apply online by 31st March 2019
  • If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role, clearly quoting the job title and job reference to
    info@techsavanna.technology
  • For more information and job application details, see; Techsavanna Kenya - Desktop End User Support - Jobs in Kenya

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

    • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Kenya.

    Scholarship 2024/25

    Current Scholarships 2024/2025 - Fully Funded

    Full Undergraduate Scholarships 2024 - 2025

    Fully Funded Masters Scholarships 2024 - 25

    PhD Scholarships for International Students - Fully Funded!


    Funding Opportunities for Journalists 2024/2025


    Funding for NGOs 2024/2025


    Funding for Artists 2024/2025


    Funding for Entrepreneurs 2024/2025

  • ✅Over 4500 Current Fully Funded Scholarships for International Students 2024
  • ✅ Undergraduate Scholarships 2024
  • ✅ Masters Scholarships 2024
  • ✅ PhD Scholarships 2024 Click Here!
    _
  • Jobs in Kenya
  • Jobs in Uganda
  • Jobs in Ethiopia
  • Jobs in Nigeria
  • Jobs in South Sudan
  • Jobs in South Africa
  • Jobs in Rwanda
  • Jobs in Zambia
  • Jobs in Malawi
  • Jobs in Ghana
  • Jobs in Tanzania

    ***