Technical IT Support Intern Vacancies in Nairobi

Masterclass Solutions is an accomplished interactive ICT professional services firm specializing in user centric, dynamic application development, design, marketing ,mobile applications development using the latest technology, hosting.

Our solutions empower forward thinking companies to redefine their business through the innovative use of advanced technology.

As a Technical Support Intern (Tech Support), you will be tasked with monitoring and maintaining the organization’s computer systems and networks.

You will be responsible for diagnosing any hardware or software faults with these systems and will solve the issues either in person or over the phone.

You will be right at the heart of matters as you need to deal directly with employees and customers who have technical problems such as trouble with their email accounts, forgotten passwords or viruses.

Responsibilities

Typical Technical Support responsibilities include: