Tatu City Data Scientist Jobs in Kenya

Tatu City Data Scientist Jobs in Kenya; Our Sales Planning team is looking for a Data Scientist to explore customer journey touchpoints, develop dashboards and reports that drive meaningful change in our Call Center. You’ll use your business acumen to turn data-driven insights and analysis into actionable strategies that enhance performance and customer experience.

Responsibilities

Write SQL queries and Python code to retrieve, process, and analyze large datasets.

Construct efficient multi-threaded data models from large data sets.

Develop dashboards and create visual reports for both daily operations and executive-level insights.

Apply statistical analysis, predictive/prescriptive modeling, and forecasting to uncover business insights.

Analyze customer journey touchpoints to identify trends, behavior patterns, and areas for improvement.

Make data backed recommendations on Contact Center programs.

Correlate omnichannel data for KPI tracking and manage cross-platform reporting.

Collaborate with stakeholders to understand business needs and deliver clear, actionable solutions.

Requirements

A bachelor’s degree in Data Science, Statistics, Computer Science, Business, or a related field
At least 2 years of experience in an analytical role

Advanced experience with SQL,

Python, building data models, data validation, and QA

Strong data mining skills with an understanding of cross-platform integrations

Excellent Excel and PowerPoint skills

Strong attention to detail, analytical skills, and the ability to manage multiple tasks

Comfortable working in a fast-paced, dynamic environment with shifting priorities

Strong written and verbal communication skills, with a solid analytical mindset

Experience with Power BI, Azure Data Lake, Databricks, visual analytics, omnichannel data, Azure

Cognitive Services, speech analytics, and sentiment analysis is a plus

How to Apply

For more information and job application details, see; Tatu City Data Scientist Jobs in Kenya

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