Tai Sacco Customer Relationship Officer Jobs in Kenya

Tai Sacco Customer Relationship Officer Jobs in Kenya

Job Purpose:

Provide an excellent and consistent customer experience and ensure excellent customer service, high levels of professionalism, accuracy and prompt service delivery within our banking operations.

The position is responsible for making it easy for all the customers seeking financial solutions from the SACCO, thereby creating a delighted and loyal customer base.

Qualifications:

Degree in Marketing / Public Relations or Business / Customer Service related field.

Computer literate

Aged 30 -40 years

5 years work experience in a similar position.

Experience in a Banking Sector will be an added advantage.

Key Duties and Responsibilities

Customer service: Ensure high standards of customer service ensuring all customer queries are handled appropriately including the opening and maintenance of customer accounts.

Documentation and data management; ensure all customer data is accurately captured and well documented for enhanced business processes.

Maintaining regular internal (to staff] and external (to customers] communication and feedback on Customer Service matters.

Resolve product or service problems enabling all service users to successfully complete their desired transactions.

Ensure timely and accurate communication to our members regarding SACCO products and services.

Transaction processing: Process daily customer transactions in

line with Tai SACCO policies and other operation procedures

Sales and cross Sales: Proactively engage in products and services sales and cross sales and the accompanying brand promise

Participate in implementation of strategic marketing campaigns for effective product and services awareness and uptake by the market

Ensure full compliance with the operations manual related to customer service aspects.

Any other duty that may be assigned from time to time by the supervisor

[How to Apply

Interested and qualified candidates are invited to send their application letters with detailed CVs with three referees one of whom should be the current employer to: recruitments@taisacco.coop
on or before 18th September 2019

Only shortlisted candidates will be contacted.

Tai Sacco is an Equal Employer

Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Kenya.

Army Jobs - Navy Jobs - Military Jobs

Scholarship 2024/25

Current Scholarships 2024/2025 - Fully Funded

Full Undergraduate Scholarships 2024/2025

Fully Funded Masters Scholarships 2024/25

PhD Scholarships for International Students - Fully Funded!

Funding Opportunities for Journalists 2024/2025

Funding for NGOs 2024/2025

Funding for Artists 2024/2025

Funding for Entrepreneurs 2024/2025

✅Over 4500 Current Fully Funded Scholarships for International Students

✅ Undergraduate Scholarships 2024

✅ Masters Scholarships 2024

✅ PhD Scholarships 2024 Click Here!

Free Scholarship Newsletter --- E-mail Address

First Name

Then Don't worry — your e-mail address is totally secure. I promise to use it only to send you Advance Africa Newsletter.