Swift Careers NOC Operator Jobs in South Africa
Swift Careers NOC Operator Jobs in South Africa
Job DescriptionNOC Operator – Cape Town
Key Performance Areas
Operation of network and system monitoring systems for clients
Act on alarms and other associated commands or messages displayed on monitors / displays
Perform system administration tasks and maintain the database of monitored objects
Health checks and compilation of reports.
Develop an awareness of a wide spectrum of IT technologies.
Skills and Experience
Networking - N+ level
Microsoft Windows server - MCP level preferred or A+.
Basic knowledge of Linux systems
Advanced Excel and Word skills
First line support offered.
Relevant engineer and supervisor notified of out of line situations, via email, as soon as possible.
Engineer and supervisor kept informed of progress.
Improvements to health checks made on an ongoing basis.
Monitoring of outsource clients
Continuously monitoring of client's infrastructure, according to SLA.
Timeously responding to exceptions according to SLA.
First line support offered.
Relevant engineer and supervisor notified of out of line situations, via email, as soon as possible
Engineer and supervisor are kept informed of progress.
Patch and/or hot fix release testing completed.
New and current systems testing compared.
Monitoring centre kept neat and tidy at all times.
All hardware kept in good working condition to ensure high levels of productivity.
How to Apply
Interested and qualified candidates should apply online by 9th August 2019
For more information and job application details, see; Swift Careers NOC Operator Jobs in South Africa
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