Sustainable Harvest Rwanda HR & Operations Manager JobsSustainable Harvest Rwanda HR & Operations Manager Jobs

Sustainable Harvest Rwanda HR & Operations Manager Jobs

Job Details:

Sustainable Harvest Rwanda Ltd is a locally registered for profit social enterprise that does wholesales coffee sales business, run alongside a retail café, and connects smallholder coffee producers to the broader coffee market.

The organization believes in transparency, innovation, inclusion, and most of all, great coffee. The Question Coffee Center is a project of Sustainable Growers Rwanda.

SGR created the Question Coffee Center in 2015, as a place where farmers and cooperative managers can learn to taste coffee in the cupping lab, and to see how their product is used by consumers, thereby learning how to meet that consumer demand through quality improvements at the farm and cooperative level. .

The responsibilities are but not limited to

Human Resources:

• Maintain accurate Human Resources records for organization in all departments. This includes employee recruitment, preparation of paperwork for new hires, new hire orientation, compliance with Rwanda, DRC and Tanzania labor laws, maintaining schedule for employee reviews, contact person for employee issues or complaints, and updating and maintaining current job descriptions for all positions

• Monitoring and negotiating health insurance policies and liaising with broker;

• Identifying policy needs for human resources and working with the SGR Director to implement those policies;

• Acting on hiring needs identified by Directors for each of their respective program areas;

• Keeping track of employee anniversaries and birthdays and other personal milestones for appropriate celebration and acknowledgement of such milestones

• Work with to maintain confidentiality and physical records of all NGO and LLC/ Q Coffee Ltd personnel files;

• Working with Directors of each program area to ensure timely delivery of Employee Performance Appraisals as per the internal HR Policies;

• Work with Directors to assure that staff are taking appropriate rest periods from work and using their annual leave so that large balances of unused leave are not accumulating;

• Work closely with SGR Director on implementation of new policies and procedures regarding travel per diems and reimbursements for staff and Program Beneficiaries;

Coordination

• Coordinate the schedule or rent vehicles for staff to travel to field when needed;

• Facilitate the negotiation and procurement

of vehicles or enter into long-term leases within the allowed budget for the NGO, LLC and Q Coffee Ltd vehicles;

• Provide training as needed and direction to the support staff on the calendar of field visits;

• Provide additional direction to the support staff and drivers as needed regarding repair and replacement of Company vehicles;

Operations

• Develop and maintain all internal procedures, policies, and structures required to create an efficient and effective working environment.

• Correspond with vendors, volunteers and contractors, assisting Directors

• Identify and improve existing administrative and operations systems;

• Coordinate between each program area efforts to ensure smooth delivery of objectives;

• Schedule and Facilitate Staff meetings to ensure consistent and clear communication of NGO Program, LLC and Q Coffee Ltd activities and alignment of priorities and collaboration between teams;

• Be the “owner” of the internal calendars;

• Vet potential partners for the organization – act as the first point of contact, filter the requests, and direct toward the appropriate program area;
Event Management

• Plan and coordinate logistics of events with event planners, hotels, vendors, exhibition partners, local sponsors, and other stakeholders;

Requirements

• A Bachelor’s degree in Business Administration, Agriculture Economic or other closely related degree.

• A post-graduate qualification and or experience in Human Resource shall be an added advantage;

• At least 3 years of progressive supervisory work experience in a busy organization or agricultural setting in an administrative/operations position.

• Experience in managing and leading other staff teams;

• Leadership, supervision, good interpersonal and decision making skills are required;

• Strong communication, organization & negotiation skills;

• Good communication skills in both written and oral with practical computer skills and competence in MS Office;

• Good skills in English, French and Kinyarwanda.

How to Apply

Interested qualified candidates should send their application file (detailed CV, academic certificates, and cover letter) to

recruitment@sustainablegrowers.org not later than 23rd October 2020 The subject line must be: Job application for “title of the position” Only those who strictly meet the criteria should apply for this position Due to the expected high volume of applications, we cannot respond to all applications and will only be contacting shortlisted applicants.

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