Summit Recruitment & Search Partner Success Manager Jobs in Nairobi - Kenya

Summit Recruitment & Search Partner Success Manager Jobs in Nairobi - Kenya

Key Responsibilities

Develop and maintain relationships with partners to drive mutual success.

Understand partners’ goals and challenges to provide tailored support and guidance.

Serve as the primary point of contact for partners, addressing inquiries and resolving issues in a timely manner.

Collaborate with internal teams to ensure partners receive the necessary resources and support.

Monitor partner performance and provide insights to help them optimize their strategies.

Identify opportunities for upselling or cross-selling products and services to partners.

Develop and implement partner success plans to drive engagement and retention.

Gather feedback from partners to improve our products, services, and partnership experience.

Stay informed about industry trends and competitive landscape to provide strategic guidance to partners.

Qualifications

Must have a relevant bachelor’s degree or Higher

Must have 5-7 years in managing direct and indirect sales operations in similar space.

Managing and nurturing Sales teams.

Experience with ICT Channels and partner management in Kenya.

Good Communication skills, team management and discipline execution.

Ability to build and maintain relationships with partners at all levels.

Strategic thinker with a customer-centric approach.

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