Summit Recruitment & Search Operations Support Lead Jobs in Nairobi, Kenya

Summit Recruitment & Search Operations Support Lead Jobs in Nairobi, Kenya

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO’s in various business sectors across Africa.

Our client, a company that specializes in performance improvement is looking to recruit a Operations Support Lead.

The successful candidate will be required to deliver exceptional business support and performance through effective planning and execution of training programs, strong self-leadership, operational excellence, and teamwork. He or She should have a good understanding of adult learning principles.

Key Requirements:

Demonstrate self-leadership through planning, prioritization, doing things wholeheartedly, communicating effectively, and embrace change as a way of life and working.

Contribute towards building a high-performance and collaborative environment committed to achieving success through each other.

Support the Operations Manager and the organization at large in the effective management of Training resource planning and utilization.

Support the Operations Manager in ensuring that the organization’s facilitation resource pool is well managed through timely and effective communication with the Delivery Consultants.

Ensure proper resource planning for projects/assignments including but not limited to Delivery Consultants, training materials, equipment and training facilities.

Ensure delivery

of memorable training sessions by having full awareness of the training schedules

Implement prudent planning measures for all resource management and institute replenishment thresholds.

Ensure professional preparation and delivery of all training sessions.

Ensure that all customer requests communicated to enhance training experience are attended to promptly within 2 days.

Carefully go through each of the Training Evaluation forms and attend to all comments that require action within 48 hours.

Qualifications:

Bachelor’s degree from a recognized university.

Exceptional organization skills.

Demonstrated experience in planning, customer service and quality assurance in a busy environment.

Knowledge of basic working IT applications.

Excellent presentation skills.

Excellent negotiation skills.

How to Apply

For more information and job application details, see; Summit Recruitment & Search Operations Support Lead Jobs in Nairobi, Kenya

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