Summit Recruitment & Search Hotel Admin Assistant – Nanyuki Jobs in Kenya

Summit Recruitment & Search Hotel Admin Assistant – Nanyuki Jobs in Kenya

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO’s in various business sectors across Africa.

Our client a 5-star animal reserve Hotel in the outskirts of Nanyuki is looking to hire a Hotel Admin Assistant who will support the hospitality manager with a variety of administrative, operational & people focused tasks to ensure the operation runs smoothly & effectively. The successful candidate should have a minimum of 3 years of experience as a front desk agent in a 4 or 5-star hotel, be an eloquent English speaker, be presentable and be willing to relocate.

Responsibilities:

Handling administration incl. filing and general organisation of paperwork relating to the operations or people management related matters.

Manage staff leave schedules and other absences from work.

Review guest itineraries and liaise with the reservation team for any queries.

Support with organisation and planning of day-to-day duties of the wider hospitality team.

Work closely with HR to coordinate training, recruitment or performance development activities.

Do research on necessary supplies and working with purchasing department to arrange procurement.

Support with reviewing and adjusting Health &

Safety manuals, Emergency protocols and Standard Operating procedures.

Deal with guest requests as necessary, including liaising with guests directly.

Arrange team-building activities.

Assist with report-writing activities.

Email communication with other heads of departments.

Oversee special projects as requested by the Hospitality Manager.

Key Requirements:

Degree / Higher Diploma in Hotel Management/Business Administration

Proven experience in a luxury hotel, lodge or food & beverage environment.

Project management certification or related experience an advantage

Excellent written & verbal English language.

Advanced Microsoft Office skills.

Clear communication skills including report writing and professional email writing.

Exceptional time management and organisational skills.

Working well under pressure.

Creative problem-solving skills.

Confident decision-maker.

Ability to maintain confidentiality and discretion.

How to Apply

For more information and job application details, see; Summit Recruitment & Search Hotel Admin Assistant – Nanyuki Jobs in Kenya

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