Summit Recruitment & Search Front Office Associate (Spa) Jobs in Gigiri - Kenya

Summit Recruitment & Search Front Office Associate (Spa) Jobs in Gigiri - Kenya

Key Responsibilities

Capture all client details on the phone such as phone number and full names on booking the client. Ensure that all clients fill in an indemnity form before being attended to by therapists.

Organize and book all client appointments using the booking software.

Ensure all bookings are done accurately with no double-booking cases.

Ensure service billing is done and clients pay either before or after treatments without exception.

Issue branded receipts to clients and ensure that clients must leave with their receipts.

Handle all incoming calls and in a professional and courteous manner.

Coordinate and communicate all bookings and cancellations in good time to the therapists to allow timely service preparations.

Communicate weekly offers and new products/services to clients.

Ensure all licenses are current and always maintain a clean and organized front desk.

Communicate to all clients any promotions, product/treatment launches, discounts, or service changes. Inform management or the branch manager of any peculiar client/local authority visitations in good time.

Manage product sales and update stock appropriately on the company’s integrated booking system.

Update daily sales reports, including coffee shop sales, in Excel or as may

be required to facilitate accountability to management.

Receive and document payments accurately through the software and updating the daily report with modes of transaction used (cash, M-pesa, credit card).

Qualifications

Relevant bachelor’s degree or diploma in front office hospitality.

Must have 4 years’ experience as a front office executive in a busy set up.

Must be proficient in MS Office, be honest, trustworthy and have experience handling multicultural clientele.

Must have excellent work ethics, professionalism, phone etiquette and communication skills.

Must be presentable, neat have a high level of organization, multitasking and timeliness.

Must have experience working in a busy and fast-paced environment.

How to Apply

For more information and job application details, see; Summit Recruitment & Search Front Office Associate (Spa) Jobs in Gigiri - Kenya

Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to 1 Best Africa Jobs.

Army Jobs - Navy Jobs - Military Jobs

Scholarship 2024/25

Current Scholarships 2024/2025 - Fully Funded

Full Undergraduate Scholarships 2024/2025

Fully Funded Masters Scholarships 2024/25

PhD Scholarships for International Students - Fully Funded!

Funding Opportunities for Journalists 2024/2025

Funding for NGOs 2024/2025

Funding for Artists 2024/2025

Funding for Entrepreneurs 2024/2025

✅Over 4500 Current Fully Funded Scholarships for International Students

✅ Undergraduate Scholarships 2024

✅ Masters Scholarships 2024

✅ PhD Scholarships 2024 Click Here!

Free Scholarship Newsletter --- E-mail Address

First Name

Then Don't worry — your e-mail address is totally secure. I promise to use it only to send you Advance Africa Newsletter.