Summit Recruitment & Search Customer Service RepresentativeJobs in Nairobi - Kenya

Summit Recruitment & Search Customer Service Representative Jobs in Nairobi - Kenya



Key Responsibilities
  • Responsible for the coordination of various business management, timely feedback of equipment and facilities.
  • Handling customer complaints and negotiating the handling of emergencies.
  • Responsible for reviewing old and new customers and issuing old and new incentives.
  • Responsible for the docking work with the Marketing Department in the affairs of white label serviced apartments.
  • Responsible for commission accounting and the approval process.
  • Responsible for old customer membership management, old customer maintenance and old customer return visit.
  • Sorting out customer information, preparing and implementing the delivery process and procedures.
  • Investigating customer satisfaction with sales and customer service.

    Qualifications
  • Must have a relevant Bachelor’s degree.
  • Must have 3-5 years of experience in Customer Service.
  • Must have excellent communication skills.
  • A positive attitude and strong interpersonal skills.
  • Ability to prioritize work and manage time effectively.
  • Excellent organizational skills.
  • High level of organization, multitasking, and timeliness.
  • Experience working in a busy and fast-paced environment.
  • A background in real estate will be an added advantage.

    How to Apply

    For more information and job application details, see; Summit Recruitment & Search Customer Service RepresentativeJobs in Nairobi - Kenya

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