Summit Recruitment and Search Front Desk Agent (Hotel) – Lamu Jobs in Kenya

Summit Recruitment and Search Front Desk Agent (Hotel) – Lamu Jobs in Kenya

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO’s in various business sectors across Africa.

Our client, a 4 star hotel in Lamu, is seeking to hire a Front Desk Agent/ reception who will be responsible for greeting and attending guests, laundry management as well as work closely with the sales department. The successful candidate should have a minimum of 3 years of experience as a front desk agent in a 4 or 5-star hotel, be an eloquent English speaker, be presentable and willing to relocate.

Key Requirements:

Organize the dispatch of mail and courier packages.

Performing all check-in and check-out tasks.

Managing online and phone reservations.

Organize the dispatch of mail and courier packages.

Informing customers about payment methods and verifying their credit card data.

Maintain the appearance of the lobby / reception area.

Receive and attend to visitors whilst they await appointment.

Answer telephone calls, take messages and receive / welcome visitors.

Receive documents and other deliveries for the office, ensuring that these are distributed to respective addresses.

Handle incoming and outgoing mail including courier services; prepare mail labels for outgoing mail.

Qualifications

Relevant bachelor’s degree or diploma in front office (hospitality).

Must have 3 years’ experience in a 4 or 5-star hotel.

Willing to relocate and live within hotel premises (Accommodation provided).

Eloquent English speaker and presentable.

Excellent communication skills, pleasant personality, and courteousness on the phone.

Knowledge of hotel systems.

Cohesive interpersonal skills, with ability to work under pressure and deal with people of varied orientations.

Ability to understand and follow complex oral and written instructions and establish and maintain good working relationships with officials, other employees and the public.

How to Apply

For more information and job application details, see; Summit Recruitment and Search Front Desk Agent (Hotel) – Lamu Jobs in Kenya

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