Standard Bank Uganda Officer, IT Infrastructure Jobs
Standard Bank Uganda Officer, IT Infrastructure Jobs
Job DetailsGroup Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production
Job Purpose
To install, configure, support & maintain all servers and systems for all environments including Core Banking, Production & Branch, DR, UAT, Sandpit & Training.
To ensure availability & optimum performance of all server technologies including Red Hat Enterprise Linux, Active Directory, Microsoft Office 365, VMware ESX, Infoblox,
To ensure environmental monitoring, reporting, compliance to audit & SLA
Key Responsibilities/Accountabilities
Accountable for Linux & Windows Server Environment. This encompasses:
Blade server technology, Rack mountable servers and RedHat Enterprise Linux server operations for production, DR, UAT, Sandpit & Training
Systems installations, maintenance & BAU operations for all environments.
Microsoft Active Directory server installations, monitoring, maintenance & BAU operations for all environments.
Microsoft Office 365, monitoring, maintenance & BAU operations for all environments.
Office 365 complete Deployment, maintenance and support.
VMware Esx host & Virtual centre server installations, monitoring, maintenance & BAU operations for all environments.
Infoblox grid manager for IPAM, DHCP & DNS
Branch Server installations, configuration, maintenance, availability, BAU management & operations.
Server environment audit compliance in line with the standard operation models.
BAU activity & operations handled with in agreed SLA
Implement Change with minimum Business disruptions
Datacentre server installations, maintenance & BAU operations for all environments
Management, migration and administration of workloads in Azure and AWS clouds
Implement, configure and maintain
Infrastructure management tools
Responsible for the development of and continual improvement of automation and procedures
Develop, Implement and maintain monitoring tools, monitor system performance and recommend corrective action.
Perform Housekeeping activities on all mentioned environments as per runbook
Deployment and operation of the infrastructure environment spanning data centres, mainframe, open systems and distributed environments. In addition to this, systems management, capacity management, monitoring services and disaster recovery functions are also provided.
Improve stability
Reduce Downtime
Meet contracted Service Levels
Implement Change with minimum Business disruption
Ensure DR capability is fit for purpose Design principles
Server availability
Improve Service through targeted Improvement Programs
Standardise and Optimise service offerings across all locations
Preferred Qualification and Experience
University graduate with a degree in Business, IT
, Engineering or a related subject. MCSE or equivalent
Business/ Commercial Knowledge
Extensive technical knowledge of information technology infrastructure.
knowledge & experience in Red Hat Enterprise Linux operations & administration
Knowledge & experience storage operations and administration.
Advanced knowledge & experience in VMware ESX Server operations
Extensive knowledge & experience in Microsoft Active Directory & wintel Server Administration
Advanced knowledge & experience in Microsoft Exchange & ISA Server operations
Extensive knowledge & experience in Infoblox grid Server operations
Extensive knowledge & experience in Windows 10 administration
Advanced knowledge of best practice methodologies pertaining to IT service operations utilised in the banking vertical and in the IT industry
Ability to translate technology detail into business language and vice versa to business executives
Advanced proficiency in Microsoft Office applications.
Advanced business writing and reporting skills.
Knowledge of DevOps, agile development, and cloud operations support processes
Knowledge/Technical Skills/Expertise
Business/ Commercial Knowledge:
Process management
Including knowledge of ITIL processes including change, incident and problem management.
Including knowledge of standard business processes including work prioritization, best practices.
Knowledge of domestic and international banking industry
Including knowledge of the Bank’s business, products, key clients, business strategy and strategic issues
Including knowledge of regulatory requirements of home markets
Extensive technical, operational, risk, business in complex technology server environments (at least 3 years’ experience in active core environment support)
Good understanding of the current state and strategic direction of IT Infrastructure.
Strong understanding of the business climate and technology needs in the global enterprise.
Negotiation experience, particularly across the geographies and cultures of a global organisation.
Experience in dealing with group IT support.
Experience in vendor management
How to Apply
For more information and job application details, see; Standard Bank Uganda Officer, IT Infrastructure Jobs
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