Standard Bank Officer, Credit Evaluation Jobs in South Africa
Standard Bank Officer, Credit Evaluation Jobs in South Africa
Job Purpose To assess and evaluate lending applications for Personal and Lifestyle clients in a high-volume environment, based on sound credit risk and affordability assessments, financial principles and credit policies which will support growth of the asset book of the bank and manage credit losses by ensuring sound lending credit principles are applied at all times and that lending is within the Bank’s risk appetite parameters.
This includes a limited variety of lending products for Personal and Lifestyle clients. Many credit assessments will be based on a “refer”/ ‘decline” decision from a scorecard or LRDA (Limit Review Delegated Authority). Support business partners in understanding and meeting client lending needs as appropriate in a high-volume environment. The jobholder may operate in one or more of the segments (Personal and/or Lifestyle) as required by business needs
Key Responsibilites
Credit evaluations
Obtains and assesses client and financial information with a view to understanding the current debt levels and repayment requirements as it relates to different products, segments and banks.
Makes prudent credit decisions on lending applications and authority sought requests within the parameters of the relevant individual product policies and/or multiple product policy, relevant regulatory requirements such as the National Credit Act and sound financial principles.
Determines the best possible lending solution for the client and the Bank. Considers the requirement for collateral for Secured Lending Products. Takes appropriate measures to ensure correctness of information on which decision is being made.
Performs annual reviews in respect of clients referred from LRDA timeously. Engages business to understand client requests, their business, financials and potential collateral available as appropriate.
Ensures that decisions are timeously made within SLAs, minimising reworks as far as possible. Adheres to “Before sunset service” in order to deliver excellent client experience.
Prepares motivations and recommendations for applications falling outside the delegated authority and presents this to appropriate authority levels.
Adheres to business rules while still applying sustainable intuitive solutions.
Correctly applies legislative requirements such as the National Credit Act. Issues 23236 forms/ letters with conditions stated clearly and correctly.
Client engagement
Understands client needs through telephonic engagements with Business and clients (if necessary). Conducts client visits where required.
Supports business to understand clients to find suitable solutions. Participates in round table discussions.
Supports Credit Risk & Debt Care teams in solutioning for distressed clients and watchlist clients which may on
occasion require a client visit.
Credit risk management
Stipulates conditions for facilities bearing credit risk policies and processes in mind.
Displays an understanding of the credit risk management environment. Supports the Credit Risk team as required to ensure performance of their responsibilities.
Pro-actively identifies opportunities to improve processes and systems within the business unit to enhance risk management and efficiencies.
Manages and resolves complaints within agreed time frames and provides feedback to all key stakeholders and customers on progress during the resolution process.
Refers suspected fraudulent accounts to the Fraud Department for investigation. Actions daily referral reports before cut off (11am).
Training and mentoring
Assists with training new staff as and when required. Cross skilling in other segments including SE and Personal. Provides credit guidance and advice to business through the sharing of knowledge, coaching and assistance in improving the understanding and quality of credit risk.
Attends and learns from additional training to enhance credit skills and acquire skill across Personal and Lifestyle and their products, as required.
Management information
Provides input as required for various reports and portfolio management
Stakeholder management
Builds and maintains relationships within the broader credit team. Builds relationships with relevant stakeholders and business partners.
Ensures that service is provided to the satisfaction of all stakeholders in terms of service level agreement.
Attends business and team connect sessions, as well as frontline sites on occasion, if required.
Qualifications
First Degree Field of study: Finance and Accounting/ Credit diploma or other relevant credit or on-the-job training
3-4 years experience in credit risk and/or intuitive credit assessment and decisioning in relevant segment and products.
Knowledge and understanding of simple financial statements and cash flow forecasts. Knowledge and understanding of repayment structures and collateral.
Understanding of collection processes within the banking environment is beneficial.
How to Apply
For more information and job application details, see; Standard Bank Officer, Credit Evaluation Jobs in South Africa
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