Spanish Language Speaking Call Center Agents Jobs in Nairobi, Kenya

Our client, an international organization who is a leading provider of language interpretation services, is seeking to recruit Spanish language speaking call center agents.

Duties and Responsibilities

Assist our client’s community and help resolve inquiries empathetically, accurately and on time.

Make well balanced decisions and personally driven to be an effective advocate for our community.

Investigate and resolve issues that are reported on client platform such as requests for account support.

Respond to user inquiries with high quality, speed, empathy and accuracy.

Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.

Identify inefficiencies in workflows and suggest solutions.

Recognize trends and patterns, and escalate issues outside the company policy to the global team.

Qualifications and Experience

Between 18-35 years.

Must be living in Kenya.

Must speak fluent English and Spanish.

High school education mandatory. College education an advantage

Must be currently unemployed or working as a casual

Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy

High affinity and cultural awareness of political/social situation regarding the relevant market/region.

Must have NSSF, NHIF and KRA pin.

How to Apply

To apply send your CV to:

recruit@flexi-personnel.com by 31st May 2022.

Indicate the Spanish and English language on the email subject for easier retrieval and placement.

NB: Flexi Personnel does not charge candidates for job placement.

Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Best Africa Jobs.

Army Jobs - Navy Jobs - Military Jobs

Scholarship 2024/25

Current Scholarships 2024/2025 - Fully Funded

Full Undergraduate Scholarships 2024/2025

Fully Funded Masters Scholarships 2024/25

PhD Scholarships for International Students - Fully Funded!

Funding Opportunities for Journalists 2024/2025

Funding for NGOs 2024/2025

Funding for Artists 2024/2025

Funding for Entrepreneurs 2024/2025

✅Over 4500 Current Fully Funded Scholarships for International Students

✅ Undergraduate Scholarships 2024

✅ Masters Scholarships 2024

✅ PhD Scholarships 2024 Click Here!

Free Scholarship Newsletter --- E-mail Address

First Name

Then Don't worry — your e-mail address is totally secure. I promise to use it only to send you Advance Africa Newsletter.