Solution SACCO Branch Managers Jobs in Kenya
Solution SACCO Branch Managers Jobs in Kenya
Solution SACCO (SSL) was split from Meru Mwalimu SACCO in 1993. The latter was formed in 1976 as a cooperative for teachers within the greater Meru District.
SSSL is based in Meru town and has now over 16,000 Members as at December 2017. Members are drawn from Teachers under TSC, employees of TSC Secretariat, Office of the President, Kenya National Union of teachers, Meru teachers, Cooperative, Education Ministries and Government employees, MSMEs, Chamas and other community-based organizations.
Initially, our products were restricted to savings mobilization through share capital and normal SACCO loans. After review of the SACCOs act that allowed us to diversify our services, we introduced more products to our basket.
Job Description
The Branch Manager is responsible for the Branch Business and efficient daily operation of a full service branch office.
These include sales and marketing of SACCO products and services, branch operations, lending, customer service, and security and safety in accordance with the SACCO’s objectives.
Duties of a Branch Manager
Direct all operational aspects including service channel operations, customer service, human resources, administration, marketing and sales
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans
Meet SACCO business and operations performance goals and metrics
Manage budget and allocate funds appropriately
Bring out the best of branch’s personnel by providing training, coaching, personal development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth
opportunities
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
Address customer and employee satisfaction issues promptly
Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
Stay abreast of competition and provide reports on market movement and penetration
Addressing customer service issues as raised by members
Work closely with sales teams at the branch to supervise train and advise
Branch Manager Requirements
Proven branch management experience, as a bank manager or similar role
Sufficient knowledge of modern management techniques and best practices in channel management
Ability to meet business targets and goals
Familiarity with SACCO rules and regulations
Excellent organizational skills
Results driven and customer focused
Leadership and human resources management skills
How to Apply
Market yourself by sending a one-page cover letter about yourself and achievement to date together with your CV clearly indicating ‘Branch Manager’ on the subject line to recruit@solutionsacco.com by 10th January, 2019. Only shortlisted candidates shall be contacted
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