Sokowatch Sales Representative Jobs in Kenya

Sokowatch Sales Representative Jobs in Kenya


  • Your job is to provide complete and appropriate solutions for every customer in order to boost revenue growth, customer acquisition levels, and profitability.

  • You will support customer growth by fostering the company values and purpose while providing exemplary customer experience that leads to revenue growth.

    Responsibilities

  • Manage dukas by supporting them throughout the sales process from order placement to delivery.

  • Establish, develop and maintain positive customer relationships to ensure customer retention.

  • Increase client adoption and the Average Revenue Per User.

  • Upsell Sokowatch digital and financial services and push digital payments.

  • Use data to analyze the market and inform on product priorities and pricing.

  • Supply the management team with reports and data on customer needs, problems, interests, competitive activities and potential for new products and services.

  • Act as a strategic advisor to the customers, anticipate customer needs and negotiate for discounts for the customers.

  • Ensure general customer satisfaction in order to promote customer retention.

    Key Skills & Competencies

  • 2-3 years of experience in retail sales

  • Bachelor in Sales and Marketing or Diploma in a related field

  • Ability to build relationships

  • Must have proven track record in FMCG sales

  • Excellent negotiation skills

    How to Apply

  • Send your CV to careers@sokowatch.com and clearly indicate ‘Sales Representative’ on the subject line.

  • Only shortlisted candidates will be contacted

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