Social Club Commercial Manager Jobs in Nairobi, Kenya
Social Club Commercial Manager Jobs in Nairobi, Kenya
Purpose of Role: The Commercial & Residences Services function seeks to deliver significant contributions towards the business’ productivity and growth goals.
The Commercial Manager role is complex, with varying stakeholder and customer needs, and key relationships at an executive level.
The prime accountability for the role is to manage residences as well as the commercial services arm of the club. This includes conferencing, functions and events.
Reports to: General Manager
A solid understanding of hospitality is essential.
Essential Duties and Responsibilities
Take full responsibility for the property’s day to day operations, budgets and profitability by effectively planning, leading, organizing and controlling all aspects of strategy, marketing, budgets, finances, standards and maintenance.
Responsible for the preparation, presentation and subsequent achievement of the annual Operating Budget, Marketing and Sales plan and Capital budget.
Lead all key property issues including capital projects, customer service and refurbishment.
Ensure that monthly financial outlooks for Rooms and other cost/revenue areas are on target and accurate.
Prepare a monthly financial report and draw up plans and budget.
Lead in all aspects of business planning.
Responsible for safeguarding the quality of operations both (internal & external audits).
Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints to initiate corrective action.
Drive sales for the conference facilities, functions and events.
Maintain a pro-active human resource function to ensure employee motivation, training and development.
Education & Qualification
Degree educated or equivalent relevant work experience.
Relevant specialized training e.g. certification in hospitality management, business management.
15 years+ experience in the Hospitality industry with at least 5 years as a General Manager.
Skills & Experience
Proven experience in hospitality operations with
problem-solving capabilities.
Experience in opening, managing or repositioning a hotel with a clear track record.
Outstanding management skills and extensive hands-on experience in hotel management.
In depth knowledge of rooms division and pricing strategies.
In depth knowledge of yield and revenue management.
Understanding of P&L statements and the ability to react with impactful strategies
Working knowledge of legislation applicable to the hospitality industry.
Understanding knowledge of sales and marketing in the hospitality industry.
Excellent technology skills.
Ability to work in an agile, fast moving environment and ability to keep up with pace of change and prioritize according to business needs.
Strong communication and influencing skills.
Role Complexities & Leadership Capabilities
Working across a range of complex projects with multiple stakeholders.
Multiple projects running at any one time requiring effective management of time and priorities.
Requires extensive knowledge of how the hospitality industry works.
Ability to hold multiple perspectives and show mental agility in approaching problems.
KPIs Areas
Profitability.
Service and property standards.
People development.
How To Apply:
Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address:
jobs1@hcsafrica.com with Commercial Manager on the Subject line.
MUST indicate their Current and Expected salaries.
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