SIMS Nigeria Limited Service Executive (Management Information Service) Jobs in Nigeria

Core Responsibilities

Support NSM on day to day operational activities-report sharing and follow up with SVCs.

Support NSM for approvals and customer data base management.

Report compilations-KPI Performance/Supply spare parts status/safety stock, etc.

Responsible for follow up with SVC email & social media escalation closures.

Responsible for cannibalization/replacement/local purchase document verification.

Responsible for maintenance of trade issue database & tracking.

Responsible for performance reports of service KPI on daily, monthly, quarterly, half-yearly and yearly basis.

Work effectively as part of a team to achieve individual, team and organizational objectives.

Key Responsibility Areas

Operational Support to NSM.

Performance reports of service KPIs on daily, monthly, quaterly, half yearly and yearly basis.

Daily dashboard of DWR.

Cannibalization/replacement verifications.

Providing strong reporting and analytical information support to service team.

Generating both periodic and ad hoc reports as needed.

Requirements

Bachelor's Degree or equivalent

Minimum of 5 years experience in MIS data management-Customer service Department.

Proficiency in the use of Microsoft office applications Ц MS Excel, Word and Powerpoint.

Strong analytical, numerical data management skill.

Should have ability to work with team and have time management and organizational skill.

Should be result oriented and have immaculate credentials of honesty and integrity.

Proficient in verbal and written communication skills.

Proficient in reporting and data management of service operations

Customer relationship management

30-35 years

The ideal candidate must be analytical, proactive and result-oriented. In addition, he must be trustworthy and accountable.

Application Closing Date

5th August, 2020.

How to Apply

For more information and job application details, see; SIMS Nigeria Limited Service Executive (Management Information Service) Jobs in Nigeria

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