SIMS Nigeria Limited Female Customer Service Representative Jobs in Nigeria
SIMS Nigeria Limited Female Customer Service Representative Jobs in Nigeria
Core Responsibilities Receive customers and address all issues concerning their faulty products.
Prepare Job Card for all jobsаwith proper classification i.e.аwarranty or non-warranty.
Forward all Job Card and faulty products to the Service centre supervisor.
Preparation ofаdefective parts failure reportа( Panel , PCB & Compressor )
Preparation of daily work report.
Daily follow up on the engineers to confirm status of jobs.
Responsible for Happy calls to customers and dealers.
Responsible for Spare part request in line with job card details.
Responsible for Job completion feedback to the customer.
Requirements
Bachelor's degree or equivalent
Minimum of 2 years experience in a similar role.
Proficiency in the use of Microsoft office applications - MS Excel, Word and Powerpoint
Ability to stay calm when customers are stressed or ups
Experience working with customer support.
How to Apply
For more information and job application details, see; SIMS Nigeria Limited Female Customer Service Representative Jobs in Nigeria
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