Shoprite Frontshop Manager - Medirite Somerset West Plus Jobs in South Africa
Shoprite Frontshop Manager - Medirite Somerset West Plus Jobs in South Africa
Purpose of the Job To maximize sustainable branch sales by:
Managing, supporting and monitoring the effective sales of all unscheduled product lines including specialized health and beauty ranges (Skincare, Cosmetics,Vitamins, Personal Care) and managing the stock room
Minimizing shrinkage and wastage
Maintain replenishment process throughout the day to ensure excellent on shelf availability for customers
Maintain standards of shop floor presentation and on shelf pricing
Executing all pricing and product promotions
Meeting and exceeding customer expectations
Meeting monthly targets (sales/profit)
People Management
Job Objectives
Sales maximization
Implement and monitor Regional Retail Manager’ sales requirements.
Consistently maximize branch gross profit through effective management of key gross profit drivers.
Maintain stock holding days and stock ordering within required parameters.
Maintain 100% consistency and adherence to stock price changes.
Take corrective action to address sub-standard sales staff performance.
Minimization of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)
Identify all wastage as per weekly wastage report and implement corrective steps to minimize wastage.
Ensure appropriate measure are implemented to minimize shrinkage for all known high shrinkage items and other items identified as per stock take counting reports.
Branch sales reporting
Provide timely and accurate reporting to the Regional Retail Manager.
Identify improvement opportunities and possible challenges, making recommendations for corrective action to proactively address these.
Effective merchandising and stock availability assurance
Branch is merchandised according to company lay-outs and standards.
Promotional displays are erected and placed as per buyers’, suppliers and company requirements.
In consultation with Regional Retail Manager, pro-actively plan, monitor and maintain consistent stock range availability and movement according to demand and making alternative arrangements for stock shortages, e.g. inter-branch transfers (IBTs).
Meeting customer expectations
Maximize customer loyalty by creating a consumer-friendly environment through effective people and process utilization.
People
Management
Lead, motivate, coach and enable direct reports to meet profitability and customer service standards.
Train and develop direct reports according to the core competencies of their roles and ensure coordination of training and the delivery thereof is done in a professional manner.
Correctly manage and respond to all disciplinary issues and grievances, when required, in a timely manner.
Housekeeping, health and safety and compliance assurance
Comply with hygiene and housekeeping standards at all times.
Consistently adhere to audit and required legislative standards and statutory requirements.
Qualifications
Essential
Grade 12 qualification
Experience
Essential
At least two (2) years of retail sales management or supervisory experience
Desirable
Administrative experience
Knowledge and Skills
Essential
Solid communication and interpersonal skills.
Sound numeracy skills.
Strong retail sales skills.
Bilingual, preferably fluent in Afrikaans and English.
Strong supervisory/leadership skills.
Merchandising skills.
Strong administrative skills.
Customer service skills – handling customers.
Knowledgeable on payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
In-store stock management knowledge.
Supply chain knowledge.
Merchandising experiencing standards and principles.
Regulatory requirements of various Money Market Transactions.
Safety regulations and hygiene standards.
Branch-specific retail systems (e.g. ShopPos; OBS).
Handling of payments (processes and procedures).
Desirable
Healthcare product knowledge.
How to Apply
For more information and job application details, see; Shoprite Frontshop Manager - Medirite Somerset West Plus Jobs in South Africa
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