Shopit Customer Service Intern Jobs in Kenya

Shopit Customer Service Intern Jobs in Kenya

Shopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid delivery, and stellar customer service. We bring the best in electronics, computers and more directly to you, from a company you can.

Responsibilities

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Vast product knowledge.

Ensure efficiency of the customer service process.

Ensure customer satisfaction through the provision of professional customer support.

Requirements

Attained a C+ or higher in your KCSE.

A verifiable academic certificate of training in relevant field.

Partake in a month-long intensive training program (Monday - Saturday)Only successful candidates will be retained.

Proficient in internet research, word processing and spreadsheets.

Excellent communication and presentation skills.

How to Apply

Interested candidates should send their applications to resourcing@shopit.co.ke by 31st August 2019

For more information and job application details, see; Shopit Customer Service Intern Jobs in Kenya

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