Sheer Logic Front Desk Executive / Administrative Assistant Jobs in Kenya
Sheer Logic Front Desk Executive / Administrative Assistant Jobs in Kenya
DescriptionOur Client, a leading Property Development Company is looking for the right candidate;
Job Vacancy: Front Desk Executive / Administrative Assistant
Job location: Nairobi
Key purpose of the job: This position is responsible for managing the Front desk, handling the EPBAX system, travel bookings, general administration, maintaining attendance register and scheduling meetings. The candidate should have excellent communication skills & should have knowledge of computers.
Key AccountabilitiesTo handle the front desk operations
Maintaining files, records and documents as required
Ensure the upkeep of the sales lounge and the model/show flat
Strategic
To participate in conceptualization & launch of sales & marketing initiatives to maximize order booking for the project
Operational
Reception duties - Handling EPABX, attending to calls, assisting the sales team in cold calling, screening and directing calls
Maintaining registers, monitoring incoming & outgoing Mail.
Organizing, sending and tracking couriers
Guest Management
To perform administrative work like supervision on housekeeping and other administration purchases
Ensure Outstanding customer care at all times
Maintains a friendly, cheerful and courteous demeanour at all times.
Courteously and accurately answers inquiries from potential customers
Responds to telephone and in-person inquiries regarding the project information and guest concerns
Performs other duties as assigned, requested or deemed necessary by management
Ensure inquiries forms, feedback forms and guest log book is always updated and actioned upon
Assist all departments in servicing the guests
Handling telephone and walk-in enquiries
Support the ground transportation requirements of guests visiting the company and for
employees on business travel
Responsiveness to customer queries and issues
Coordinating smooth running of printer, A/C, telephone & internet
To prepare reports & MIS (Includes Stationery Expense, Housekeeping & Pantry Maintenance, Office Maintenance, Dispatch, Office Assets, etc)
Sales Support
To ensure after sales support to the customers at the project
To maintain accurate and timely data related to the project sales and existing / potential customers
Other
To assist in ensuring effective implementation of Marketing initiatives to help drive sales for the project
To liaise with Marketing team for all communication (viz. brochures, mailers, pictures) related to the project
To continuously track changing trends, customer requirements & feedback and conveying the same to the Project Sales Head
Education & Experience Requirement:
Any Degree/ Graduate/ Post Graduate/ MBA
At least 2-6 years of relevant experience.
Strong communication skills
Exposure in administration, dealing with visitors, guest relation.
Should have good knowledge in MS-Office
Salary: Competitive
How to Apply
Send your updated CV to recruitment@sheerlogicltd.com on or before 6th June 2023.
Kindly indicate the job title in the subject line: Front Desk Executive / Administrative Assistant
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