Sheer Logic Front Desk Executive / Administrative Assistant Jobs in Kenya

Sheer Logic Front Desk Executive / Administrative Assistant Jobs in Kenya



Description

Our Client, a leading Property Development Company is looking for the right candidate;

Job Vacancy: Front Desk Executive / Administrative Assistant

Job location: Nairobi

Key purpose of the job:

This position is responsible for managing the Front desk, handling the EPBAX system, travel bookings, general administration, maintaining attendance register and scheduling meetings. The candidate should have excellent communication skills & should have knowledge of computers.

Key Accountabilities

  • To handle the front desk operations

  • Maintaining files, records and documents as required

  • Ensure the upkeep of the sales lounge and the model/show flat

    Strategic

  • To participate in conceptualization & launch of sales & marketing initiatives to maximize order booking for the project

    Operational

  • Reception duties - Handling EPABX, attending to calls, assisting the sales team in cold calling, screening and directing calls

  • Maintaining registers, monitoring incoming & outgoing Mail.

  • Organizing, sending and tracking couriers
    Guest Management

  • To perform administrative work like supervision on housekeeping and other administration purchases

  • Ensure Outstanding customer care at all times

  • Maintains a friendly, cheerful and courteous demeanour at all times.

  • Courteously and accurately answers inquiries from potential customers

  • Responds to telephone and in-person inquiries regarding the project information and guest concerns

  • Performs other duties as assigned, requested or deemed necessary by management

  • Ensure inquiries forms, feedback forms and guest log book is always updated and actioned upon

  • Assist all departments in servicing the guests

  • Handling telephone and walk-in enquiries

  • Support the ground transportation requirements of guests visiting the company and for
    employees on business travel

  • Responsiveness to customer queries and issues
    Coordinating smooth running of printer, A/C, telephone & internet

  • To prepare reports & MIS (Includes Stationery Expense, Housekeeping & Pantry Maintenance, Office Maintenance, Dispatch, Office Assets, etc)

    Sales Support

  • To ensure after sales support to the customers at the project

  • To maintain accurate and timely data related to the project sales and existing / potential customers

    Other

  • To assist in ensuring effective implementation of Marketing initiatives to help drive sales for the project

  • To liaise with Marketing team for all communication (viz. brochures, mailers, pictures) related to the project

  • To continuously track changing trends, customer requirements & feedback and conveying the same to the Project Sales Head

    Education & Experience Requirement:

  • Any Degree/ Graduate/ Post Graduate/ MBA

  • At least 2-6 years of relevant experience.

  • Strong communication skills

  • Exposure in administration, dealing with visitors, guest relation.

  • Should have good knowledge in MS-Office

    Salary: Competitive

    How to Apply

    Send your updated CV to recruitment@sheerlogicltd.com on or before 6th June 2023.

    Kindly indicate the job title in the subject line: Front Desk Executive / Administrative Assistant

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