Sheer Logic Branch Manager - Mombasa Jobs in Kenya
Sheer Logic Branch Manager - Mombasa Jobs in Kenya
Overall Job Purpose:
The Branch Manager is responsible for the efficient and profitable operation of the Branches while ensuring a high level of customer satisfaction.
This position manages fiscal and operational activities efficiently within the Branches, advises and makes recommendations to the Management with the best interest of the department for any possible improvement.
Key Results AreasKRA 1: Planning and Strategy SettingAchieve the sales targets for the branch.
Forecasting and planning for all activities in the Branch.
Directing and coordinating all sales activities locally and regionally
Fully responsible of the P&L of the Branches
Follow up all Branches KPI: Budget, Target achievement, CSI, Productivity.
Provide the direction and leadership required to achieve profitable and professional technical services at high-quality standards. This includes developing markets and establishing activities to achieve financial targets as set by the management.
Maintain a customer satisfaction program and ensure that CSI meets the target set by the company.
KRA 2: Achieve Sales Target
Overseeing local and regional sales, promotions, and campaigns.
Tracking and analyzing sales statistics based on key quantitative metrics.
Ensure proper utilization of all the service facilities and maintain equipment in proper working condition.
Coordinate with parts department to ensure smooth supply of parts at highest rate.
Monitor warranty claims processing.
Advising distributors and dealers on policies and Standard Operating Procedures (SOPs).
KRA 3: Development of Employee’s Performance
Motivate, organize, and encourage teamwork within the workforce to ensure productivity targets are met
or exceeded.
Hold regular meetings with staff and group meetings for solving operational problems and follow up daily on the WIP.
Monitor product quality and forward technical/market product reports to the technical department.
Organize the recruitment and training of staff, as well as monitoring staff performance and progress.
Maintain standards of health and safety, hygiene and security in the work environment.
Educational Qualifications
Bachelor Degree in Sales & Marketing, Business field or equivalent combination of education and experience in related field
Required Relevant Industry Experience: 10 years of experience
Technological Requirements: Proficiency in Microsoft office suite
Language Requirements: Excellent command of English – oral and written
Position Requirements
Behavioral Competencies
Planning & Organizing
Delivering Results & Meeting Customer’s Expectations
Excellent Networking and negotiation skills
Ability to execute Instructions & Procedures
Leading & Supervising
Technical Competencies
Automotive Knowledge
Knowledge of the brand products and features
Salary: Very competitive
How to Apply
Send your updated CV to recruitment@sheerlogicltd.com on or before 7th June 2023.
Kindly indicate the job title in the subject line: BRANCH MANAGER - MSA
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