Service Delivery Supervisor Jobs in Nigeria
Service Delivery Supervisor Jobs in NigeriaG
Job DescriptionWe are looking for an experienced and well-organized Service Delivery Supervisor to provide the necessary support to the field sales team.
The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
The goal is to facilitate the team's activities so as to maximize their performance and the solid and long-lasting development of the company.
Responsibilities
Supervise and coordinate the Service Delivery Team by managing and monitoring. schedules, supervising and filing important documents and communicating relevant information.
Ensure the adequacy of sales-related equipment or material.
Handle, manage and respond to complaints from the sales team and give out solutions when needed to avoid delays.
Store and sort financial and non-financial data in electronic form and present reports.
Prepare, fill and send daily Service Delivery Sheet.
Monitor and make sure all accounts are not disconnected, where applicable.
Monitor and Handle the processing of all orders with accuracy and timeliness.
Monitor the team, to make sure information of unforeseen delays or problems are addressed and notified to the salesperson and clients.
Monitor the team's progress, identify shortcomings and propose' improvements.
Generate daily, weekly and monthly reports and analysis of the service delivery team.
Requirements
BSc /BA in business administration or relevant field; certification in sales or marketing will be' an asset.
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator' in the information technology sector.
Should have some technical background, with understanding
or hands-on experience on internet service delivery.
Excellent internal' communication skills.
Solid organizational skills including attention to detail and multi-tasking skills.
Strong working knowledge of Microsoft Office experience as a sales coordinator / service delivery coordinator or in other administrative positions will be considered a plus
Proficiency in English.
Well-organized and responsible with an aptitude in problem-solving.
Excellent verbal and written communication skills.
A team player with a high level of dedication.
Should be able to handle and supervise large projects for installations.
How to Apply
Interested and qualified candidates should send their tailored CV to: apply@alfred-victoria.com using the "Job title" as subject of the email.
Note
Any application received after the above stated closing date will be automatically rejected.
Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria
Search our career portal & find the latest Nigerian job positions,career opportunities & jobs in Nigeria.
Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.
Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.
Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.
Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.
