Service Coordinator Jobs in Nairobi, Kenya

Service Coordinator Jobs in Nairobi, Kenya

Our client based in Nairobi, Kenya is a company deals with high end capital equipment and is looking for highly motivated, ambitious and self-driven Service Coordinator.

A service Coordinator is responsible for overseeing client and customer needs.

The main responsibilities involve managing a staff of service employees, resolving client issues and customer complaints, and ensuring that the company’s positive image and reputation remains intact.

Position Description:

A service coordinator recruits and trains customer service employees, manages the employee schedule, oversees daily employee interactions with customers, handles any complaints or questions, and reports to the store or company manager as necessary.

Essential Duties and Responsibilities