Sense International IT Intern Jobs in Kenya

Sense International IT Intern Jobs in Kenya

Job Purpose

The IT Intern will be in charge of setting up, managing and troubleshooting technological systems to maintain computer and software networks. This will include responding to hardware problems, updating system software and tracking the data and communications used within the network.

Responsibility

Respond to user requests for service, troubleshoot problems and help develop solutions.

Support PC hardware components, desktop operating system software, and application software.

Perform minor repairs to equipment and arrange for other servicing needs.

Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors.

Monitor antivirus software and updates and repair computers infected with spyware or viruses.

Monitor backup systems and procedures to ensure data security.

Record activities, solutions and other responses to request for service.

Assist in maintaining inventory records and documentation for equipment.

Perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems.

Assist users in determining appropriate software solutions to meet needs.

Develop and provide user training for basic hardware and software use.

Provide backup technical support for network including router, firewall, and wireless access point.

Maintains open communication and positive working relationship with staff.

Perform other duties/projects as assigned

Qualifications and

Experience

Degree in any relevant field

A basic understanding of computer network cabling and network file and print services.

Basic understanding of computers and networks

Ability to learn new software and systems quickly

Exceptional problem-solving skills

Experience with network administration or troubleshooting

Experience with database management

Proficiency in computer applications especially MS Office.

Excellent interpersonal, written, verbal and collaboration skills.

Creative, resourceful and eager to learn.

Ability to thrive working collaboratively with both senior colleagues

Experience with coding languages, such as Java, HTML, CSS, etc, an added advantage.

How to Apply

If you feel that you qualify for this job, send your application letter and current CV (2 pages max) to recruit@senseint-kenya.orgwith the email subject denoting the position applied for. Applications should be received before the close of day on 25th Feb 2023. Only shortlisted candidates will be contacted.

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